At a Glance
- Tasks: Lead and optimise wholesale credit management while ensuring high-quality standards.
- Company: Join Citi, a global leader with a diverse team of 219,000 professionals.
- Benefits: Competitive salary, career growth, community impact, and a dynamic work environment.
- Other info: Opportunity to drive transformation and innovation in a fast-paced financial landscape.
- Why this job: Make a real impact in a pivotal leadership role within a top financial institution.
- Qualifications: Proven leadership experience in credit management and strong stakeholder engagement skills.
The predicted salary is between 63000 - 77000 £ per year.
Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Head of Institutional Credit Management (ICM) is a critical Managing Director (C16) level executive role reporting directly to the Chief Client Officer, who is a member of Citi's Executive Management Team. This pivotal leadership position is responsible for competitively positioning Citi by driving the development, execution, and continuous optimisation of an end-to-end wholesale credit underwriting and management platform. The incumbent will serve as an execution-oriented leader, ensuring that the highest quality control standards for wholesale credit analysis and portfolio monitoring are consistently met across the enterprise.
Organisational Context and Mission
Operating within Citi's Client Organisation, Institutional Credit Management consists of a global workforce of approximately 3,000 professionals. The Client Organisation is dedicated to empowering client growth through a deep, anticipatory understanding of client needs, using the full breadth of Citi's global product capabilities. Within this framework, ICM serves as a best-in-class, first-line-of-defence (in-business) organisation. The mission of ICM is to deliver a seamless, end-to-end wholesale credit management platform in close, collaborative partnership with Citi's lines of business, independent risk management, and key corporate functions.
Strategic Leadership and Transformation
As a global leader, the Head of ICM must possess a sophisticated global perspective and a strategic mindset capable of translating future market possibilities into breakthrough organisational strategies. The role demands the ability to lead large-scale, cross-border teams, taking a holistic and broad view when addressing systemic issues. The incumbent will drive growth and lead transformation by anticipating future shifts in financial markets, navigating evolving regulatory landscapes with agility, and guiding the organisation through rapid technological advancements.
This includes nurturing a culture of adaptability and continuous innovation, actively identifying future skill gaps, and providing robust reskilling opportunities to ensure the workforce remains competitive and future ready. A key aspect of this leadership will involve effectively managing a large team, fostering a high-performance culture, and ensuring alignment with the strategic objectives and growth aspirations of Citi's wholesale businesses.
Stakeholder Management and Collaboration
Effective stakeholder management and deep collaboration are central to the success of this role. The Head of ICM is also responsible for managing interactions with external stakeholders, including government bodies, regulatory agencies, and clients. Internally, the incumbent must build strong partnerships and interact regularly on complex credit and risk issues with the Board of Directors, the Chief Executive Officer, the Executive Management Team (EMT), and cross-franchise leaders.
By instilling trust through honesty, integrity, and authenticity, the Head of ICM will balance the competing needs of multiple stakeholders, lead senior-level client relationships and negotiations, and foster significant cross-business and cross-functional alignment to meet shared corporate objectives.
Risk Management, Regulatory Compliance and Crisis Response
A primary responsibility of the Head of ICM is the rigorous management of credit risk and the adherence to firm policies and regulatory standards. The incumbent will be personally responsible for addressing, managing, and successfully discharging material regulatory requirements. This requires maintaining a high level of constructive engagement with global regulators and demonstrating a proven ability to collaborate effectively with internal control functions, such as Internal Audit and Fundamental Credit Risk (FCR), as well as external auditors.
Furthermore, the Head of ICM must possess deep event and crisis management expertise to guide the organisation through complex geopolitical events, business continuity disruptions, cybersecurity threats, and data privacy challenges, ensuring operational resilience under pressure. The Head of ICM will also work closely with the second line of defence Risk function to ensure all operations are in accordance with wholesale credit policies.
Head of Institutional Credit Management- ICM - Citi employer: eFinancialCareers
As a leading global asset manager based in London, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and the chance to work with cutting-edge AI tools that enhance their skills and productivity. Join us to be part of a team that not only drives success but also prioritises employee well-being and growth in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Institutional Credit Management- ICM - Citi
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like eFinancialCareers. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Institutional Credit Management- ICM - Citi
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to eFinancialCareers.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on eFinancialCareers's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at eFinancialCareers
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with eFinancialCareers.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at eFinancialCareers will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former eFinancialCareers employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
