Our Company
EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice.
EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.
Our Purpose and Mission
Empowering entrepreneurial minds to create value – today and for the future.
We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.
Job Description
The Senior Fund Administrator is responsible for the day-to-day administration of a diverse client portfolio, delivering proactive, attentive and high-quality service under the guidance of a line manager. The role involves managing client structures to ensure smooth and efficient operations, with a strong focus on risk awareness, relationship management and contractual and statutory responsibilities. The Senior Administrator coordinates administrative tasks and processes, ensuring all activities are identified, prioritised and completed in a timely and efficient manner, keeping operations organised, productive and aligned with organisational goals.
Main Responsibilities
- Administer a varied portfolio of clients, taking ownership of day-to-day activity and ensuring all actions are organised, timely, diligent and accurate.
- Maintain a thorough understanding of each client’s activities and ensure administration is conducted in line with constitutional documents and fee agreements, and all relevant laws and regulations.
- Liaise professionally with clients, investors, advisers, managers, custodians, auditors and other stakeholders to ensure smooth administration and unified service delivery.
- Maintain accurate, up-to-date records and data for client entities, ensuring all statutory, regulatory and tax transparency obligations are met and properly documented.
- Prepare and review client and investor correspondence, documentation, board packs, minutes and banking instructions, ensuring they reflect the expected professional standards.
- Support due diligence and AML/CDD processes, including collection, review and recording of documentation, and liaising with Risk and Compliance where required.
- Ensure effective time recording, billing and debt collection, meeting financial KPIs and chargeable targets and identifying activity outside agreed fees.
- Contribute to onboarding of new client relationships and be alert to opportunities to promote additional services, escalating potential opportunities to management.
- Participate in projects and change initiatives, identifying improvements, standardisation and efficiencies to enhance service delivery.
- Provide reliable support to colleagues and management, including cover during absences, and demonstrate flexibility to contribute outside the immediate scope of the role.
- Ensure full compliance with local regulatory requirements, group and local policies and procedures, and maintain relevant CPD, training and development.
Skills and experience
- A good academic background to include GCSE or equivalent in English and Mathematics at Grade C (level 4) or above with a Recognised Professional Qualification – e.g. Accountancy, Chartered Secretary, STEP, Banking, Securities, Compliance or other relevant Table 5 qualification (willingness to work towards Table 5) along with relevant experience as defined by the Jersey Financial Services Commission.
- 2 years’ relevant finance industry experience working within an offshore financial services organisation, with a fair understanding of all areas of client administration and fiduciary services.
- A good knowledge and understanding of the local finance industry, legislation and regulatory requirements in the environment in which we operate.
- A basic understanding of client financial statements.
- Possess a strong commitment to client service excellence.
- Ability to manage workloads effectively whilst navigating varying deadlines.
- Ability to work accurately under pressure and communicate with clarity and purpose both in written and verbal forms.
- Strong interpersonal skills are essential.
- Proficient in the use of a range of Microsoft products (Outlook, Word, Excel and PowerPointSupport is provided for relevant professional qualifications including Corporate Governance Institute certificates and diploma.
Our Values
- Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
- Hands-on: Being proactive to rapidly deliver high-quality results
- Passionate: Being committed and striving for excellence
- Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset
- Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.
