At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team dedicated to enhancing client journeys.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference by helping others create memorable travel adventures.
- Qualifications: Detail-oriented with strong communication skills and a passion for customer service.
- Other info: Access to training and professional development opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 Β£ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
What We Offer
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote in Manchester employer: Effortless Travel Solutions
Contact Detail:
Effortless Travel Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Experience & Journey Coordinator/Remote in Manchester
β¨Tip Number 1
Get to know the company! Research our values and mission so you can show us how your skills align with what we do. This will help you stand out during interviews.
β¨Tip Number 2
Practice your communication skills! Since you'll be interacting with clients, being able to convey information clearly and confidently is key. Try role-playing scenarios with friends or family.
β¨Tip Number 3
Show off your organisational skills! Prepare a mock travel itinerary to demonstrate how you would assist clients. This will give us a glimpse of your attention to detail and creativity.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and ready to dive into the client experience journey.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote in Manchester
Some tips for your application π«‘
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've helped clients in the past, so share specific examples that showcase your ability to understand and meet their needs.
Be Detail-Oriented: Since this role is all about coordinating travel plans, itβs crucial to demonstrate your attention to detail. Mention any experiences where youβve successfully managed multiple tasks or projects without missing a beat.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application. We appreciate candidates who can convey their thoughts well, as this reflects how youβll interact with our clients.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre proactive and keen to join our team!
How to prepare for a job interview at Effortless Travel Solutions
β¨Know Your Client Journey
Familiarise yourself with the travel planning process and how to support clients at each stage. Be ready to discuss how you would gather client preferences and provide tailored recommendations, as this will show your understanding of the role.
β¨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients in the past. Highlight your ability to listen actively and respond to their needs, as this is crucial for a Client Journey Coordinator.
β¨Demonstrate Attention to Detail
Since the role requires a detail-oriented approach, be prepared to discuss specific instances where your attention to detail made a difference. This could be in travel itineraries or any other relevant experience.
β¨Embrace Flexibility and Remote Work
Share your experiences with remote work and how you manage your time effectively. Discussing your adaptability and self-motivation will resonate well, given the flexible scheduling aspect of the job.