Client Experience & Journey Coordinator/Remote in Manchester
Client Experience & Journey Coordinator/Remote

Client Experience & Journey Coordinator/Remote in Manchester

Manchester Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in planning unforgettable travel experiences with personalised service.
  • Company: Join a supportive team dedicated to enhancing client journeys.
  • Benefits: Enjoy remote work, flexible hours, and travel perks.
  • Why this job: Make a difference by helping others create memorable travel adventures.
  • Qualifications: Detail-oriented with strong communication skills and a passion for customer service.
  • Other info: Access to training and professional development opportunities in a collaborative environment.

The predicted salary is between 36000 - 60000 Β£ per year.

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Responsibilities

  • Communicate with clients to understand travel preferences and goals
  • Provide accurate destination information and tailored recommendations
  • Coordinate and organize travel itineraries
  • Assist clients before, during, and after travel as needed
  • Utilize booking and client management systems (training provided)

What We Offer

  • Fully remote work environment
  • Flexible schedule
  • Access to industry tools and training
  • Opportunities for professional development
  • Travel-related benefits and perks (details discussed during onboarding)
  • Supportive and collaborative team environment

Client Experience & Journey Coordinator/Remote in Manchester employer: Effortless Travel Solutions

Join our dynamic team as a Client Journey Coordinator, where you will thrive in a fully remote work environment that offers flexibility and the chance to make a real impact on clients' travel experiences. We pride ourselves on fostering a supportive and collaborative culture, providing access to industry tools and training, and offering numerous opportunities for professional development, making us an excellent employer for those passionate about customer service and travel.
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Contact Detail:

Effortless Travel Solutions Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Experience & Journey Coordinator/Remote in Manchester

✨Tip Number 1

Get to know the company! Research our values and mission so you can show us how your skills align with what we do. This will help you stand out during interviews.

✨Tip Number 2

Practice your communication skills! Since you'll be interacting with clients, being able to convey information clearly and confidently is key. Try role-playing scenarios with friends or family.

✨Tip Number 3

Show off your organisational skills! Prepare a mock travel itinerary to demonstrate how you would assist clients. This will give us a glimpse of your attention to detail and creativity.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and ready to dive into the client experience journey.

We think you need these skills to ace Client Experience & Journey Coordinator/Remote in Manchester

Detail-Oriented
Customer-Focused
Communication Skills
Travel Planning
Coordination Skills
Personalised Service
Client Management Systems
Organisational Skills
Problem-Solving Skills
Remote Work Capability
Flexibility
Team Collaboration
Adaptability

Some tips for your application 🫑

Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've helped clients in the past, so share specific examples that showcase your ability to understand and meet their needs.

Be Detail-Oriented: Since this role is all about coordinating travel plans, it’s crucial to demonstrate your attention to detail. Mention any experiences where you’ve successfully managed multiple tasks or projects without missing a beat.

Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application. We appreciate candidates who can convey their thoughts well, as this reflects how you’ll interact with our clients.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Effortless Travel Solutions

✨Know Your Client Journey

Familiarise yourself with the travel planning process and how to support clients at each stage. Be ready to discuss how you would gather client preferences and provide tailored recommendations, as this will show your understanding of the role.

✨Showcase Your Communication Skills

Prepare examples of how you've effectively communicated with clients in the past. Highlight your ability to listen actively and respond to their needs, as this is crucial for a Client Journey Coordinator.

✨Demonstrate Attention to Detail

Since the role requires a detail-oriented approach, be prepared to discuss specific instances where your attention to detail made a difference. This could be in travel itineraries or any other relevant experience.

✨Embrace Flexibility and Remote Work

Share your experiences with remote work and how you manage your time effectively. Discussing your adaptability and self-motivation will resonate well, given the flexible scheduling aspect of the job.

Client Experience & Journey Coordinator/Remote in Manchester
Effortless Travel Solutions
Location: Manchester

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