At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team dedicated to enhancing client journeys.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference by helping others create memorable travel adventures.
- Qualifications: Detail-oriented with strong communication skills and a passion for customer service.
- Other info: Access to training and professional development opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 Β£ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
What We Offer
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote in Bristol employer: Effortless Travel Solutions
Contact Detail:
Effortless Travel Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Experience & Journey Coordinator/Remote in Bristol
β¨Tip Number 1
Make sure to showcase your communication skills during interviews. We want to see how you connect with clients and understand their needs, so be ready to share examples of how you've done this in the past.
β¨Tip Number 2
Research the company and its travel offerings before your interview. We love when candidates show genuine interest in our services and can discuss how they align with our mission to provide memorable client experiences.
β¨Tip Number 3
Prepare some thoughtful questions to ask us during the interview. This shows you're engaged and eager to learn more about the role and our team dynamics, which is super important for a remote position.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people and helps us keep track of all the amazing talent out there.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote in Bristol
Some tips for your application π«‘
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your ability to understand and meet their needs.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Client Journey Coordinator role. We love seeing candidates who take the extra step to connect their background with what weβre looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Effortless Travel Solutions
β¨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to client experience and how they support clients during the travel planning process. This will help you align your answers with what theyβre looking for.
β¨Showcase Your Communication Skills
As a Client Journey Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Think about times when youβve tailored your approach to meet individual needs, as this will demonstrate your customer-focused mindset.
β¨Be Ready to Discuss Travel Experiences
Since the role involves travel planning, be prepared to share your own travel experiences. Talk about destinations youβve visited and any tips you can offer. This not only shows your passion for travel but also your ability to provide personalised recommendations.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, the tools you'll be using, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if itβs the right fit for you.