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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team that values customer focus and collaboration.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference in clients' journeys while working from anywhere.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
- Other info: Access to training and professional development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer:
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote in London employer: Effortless travel solutions ETS
Contact Detail:
Effortless travel solutions ETS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for virtual interviews by creating a professional backdrop and testing your tech beforehand. We want you to shine, so make sure your camera and microphone are working perfectly!
✨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your understanding of client needs. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote in London
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've helped clients in the past, so share specific examples that showcase your ability to understand and meet their needs.
Be Detail-Oriented: Since this role is all about coordinating travel plans, it's crucial to demonstrate your attention to detail. Mention any experiences where you’ve successfully managed multiple tasks or projects without missing a beat.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application. We appreciate candidates who can express their thoughts well, so don’t hesitate to show off your writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Effortless travel solutions ETS
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to client experience and how they support clients during travel planning. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully helped clients or resolved issues. Practise articulating your thoughts clearly and confidently.
✨Be Detail-Oriented
As a Client Journey Coordinator, attention to detail is key. During the interview, highlight experiences where your attention to detail made a difference. Whether it’s coordinating travel itineraries or managing client preferences, show them you’ve got it covered.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in this role. This shows your genuine interest and helps you determine if it’s the right fit for you.
