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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team that values customer focus and collaboration.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference in clients' journeys while working from anywhere.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
- Other info: Access to training and professional development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer:
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote employer: Effortless travel solutions ETS
Contact Detail:
Effortless travel solutions ETS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for virtual interviews by creating a professional backdrop and testing your tech beforehand. We want you to shine, so make sure your camera and microphone are working perfectly!
✨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your understanding of client needs. It’ll help you stand out as a candidate who truly gets it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've helped clients in the past, so share specific examples that showcase your ability to understand and meet their needs.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the skills and experiences that align with the Client Journey Coordinator role. We love seeing genuine interest!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Effortless travel solutions ETS
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their approach to client experience and be ready to discuss how your skills align with their goals. This shows that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Client Journey Coordinator, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully communicated with clients or resolved issues, highlighting your customer-focused mindset.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific client situations. Prepare by thinking of scenarios where you provided excellent service or solved problems creatively. This will demonstrate your ability to think on your feet and prioritise client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
