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For Companies At a Glance
- Tasks: Be the go-to person for clients, ensuring smooth travel planning and support.
- Company: Join a supportive team in a fully remote work environment.
- Benefits: Enjoy flexible scheduling, training opportunities, and travel perks.
- Why this job: Make a difference in clients' travel experiences while developing your skills.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: No prior travel experience needed; training provided to help you succeed.
The predicted salary is between 36000 - 60000 £ per year.
As a Client Experience Coordinator, you will serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This role focuses on communication, organization, and client satisfaction.
Key Responsibilities:
- Client Communication: Respond to client inquiries promptly and professionally, ensuring clear and effective communication.
- Client Support: Provide personalized assistance and address concerns during the planning and travel process.
- Accurate Information: Ensure all travel-related information shared with clients is current, accurate, and complete.
- Follow-Up: Maintain regular follow-up with clients to ensure satisfaction and seamless experiences.
- Problem Resolution: Identify and resolve client issues efficiently to support a positive overall experience.
What We Offer:
- Fully remote work environment.
- Flexible scheduling.
- Access to training and industry tools.
- Opportunities for professional development and skill-building.
- Travel-related perks and benefits (details shared during onboarding).
- Supportive and collaborative team culture.
Qualifications:
- Excellent communication and interpersonal skills.
- Previous experience in customer service or client support roles.
- Hospitality or travel-related experience preferred.
- Strong attention to detail and organizational skills.
- Comfortable using technology, online systems, and booking tools.
- Ability to work independently and manage time effectively.
- Reliable internet connection.
Additional Information:
This is a remote independent role. Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.
Experience Coordinator Coordinator/Remote in Bristol employer: Effortless travel solutions ETS
Contact Detail:
Effortless travel solutions ETS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Coordinator Coordinator/Remote in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills match the role of a Client Experience Coordinator. Practise common interview questions so you can showcase your communication and problem-solving skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Experience Coordinator Coordinator/Remote in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about client communication, make sure your application highlights your ability to communicate clearly and professionally. Use examples from your past experiences where you’ve successfully handled client inquiries or resolved issues.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! In your application, mention any experience you have with organisation and time management. This could be anything from managing schedules to coordinating events—show us how you keep things running smoothly!
Personalise Your Application: Don’t just send a generic application! Tailor your cover letter and CV to reflect the specific skills and experiences that match the Client Experience Coordinator role. We want to see your personality shine through, so let us know why you’re excited about this opportunity!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Effortless travel solutions ETS
✨Master the Art of Communication
Since this role is all about client communication, practice articulating your thoughts clearly and professionally. Prepare to discuss how you've handled client inquiries in the past and be ready to demonstrate your communication style during the interview.
✨Showcase Your Organisational Skills
Be prepared to share examples of how you’ve managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the role effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you resolved client issues or improved their experience. Be ready to explain your thought process and the steps you took to ensure a positive outcome, as this will illustrate your capability in handling challenges.
✨Research and Relate to the Travel Industry
Even if you don’t have direct travel experience, familiarise yourself with current trends and common challenges in the industry. This knowledge will help you engage in meaningful conversations during the interview and show your enthusiasm for the role.
