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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team that values customer focus and collaboration.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference in clients' journeys while working from anywhere.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
- Other info: Access to training and professional development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer:
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote in Bristol employer: Effortless travel solutions ETS
Contact Detail:
Effortless travel solutions ETS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for virtual interviews by creating a professional backdrop and testing your tech. We want you to shine, so make sure your camera and microphone are working perfectly before the big day!
✨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your understanding of client needs. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote in Bristol
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've helped clients in the past, so share specific examples that showcase your ability to understand and meet their needs.
Be Detail-Oriented: Since this role is all about coordinating travel plans, it's crucial to demonstrate your attention to detail. Mention any experiences where you’ve successfully managed multiple tasks or projects without missing a beat.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application. We appreciate candidates who can convey their thoughts well, as this reflects how you’ll interact with our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Effortless travel solutions ETS
✨Know Your Client Journey
Before the interview, make sure you understand the entire client journey in travel planning. Familiarise yourself with common challenges clients face and think about how you would address them. This will show your potential employer that you're detail-oriented and ready to provide personalised service.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Practice explaining complex travel information in simple terms. You might even want to role-play a scenario where you help a client with their travel plans to highlight your ability to connect and assist.
✨Highlight Your Flexibility
This position offers a flexible schedule, so be ready to discuss how you manage your time effectively while working remotely. Share examples of how you've adapted to changing circumstances in previous roles, as this will reassure them that you can handle the dynamic nature of client needs.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, tools you'll be using, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
