HR Consultant - Wales and South West in Pontypridd

Join a growing National team! EffectiveHRM is proud to be part of the growing Impact HR Group of Companies, combining trusted local expertise with a nationwide reach. As we continue to expand our presence across the UK, we are seeking a hands-on, client-focused HR Consultant based in South Wales and the West who can provide commercially minded, practical and expert HR support to our growing portfolio of clients.

Why this role matters

Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business. This role is perfect for someone who excels at providing effective HR advice at a strategic level, as well as rolling up your sleeves to provide day to day HR support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting client relationships.

What you will be doing

• Personally manage a portfolio of clients through phone, email and onsite/virtual meeting support as required.
• Ensure advice, documentation and support are delivered to a consistently high standard.
• Deliver hands-on HR consultancy in line with client expectations, including casework, project delivery and proactive support.
• Ensure your consultancy delivery is aligned with Impact HR’s central tools, systems and operational frameworks.

Your day to day will include:

• Strategic HR Support - Support clients to shape long term people strategies, aligning HR practices with their business goals.
• Conduct HR audits and develop tailored people plans to identify risks, gaps and opportunities - supporting clients with clear, practical follow up actions.
• Advise on and implement scalable HR strategies that reflect the size, sector and culture of each client.
• Act as a sounding board for leadership teams on key business decisions with a people impact.

Employee relations

• Manage all ER cases in their entirety, including but not limited to disciplinary, grievance and capability cases.
• Attend meetings onsite or remotely, providing both reactive and proactive solutions.

Absence management

• Guide clients through absence issues, from holiday queries to long term sickness cases.
• Conduct welfare meetings, return to work interviews and manage absence processes from start to finish.

TUPE and redundancy

• Manage complex change processes from start to finish, including TUPE transfers, redundancy and restructure exercises.

Family friendly and flexible working

• Advise on family friendly policies and flexible working procedures.
• Develop enhanced offerings tailored to the client’s people strategy.

Equality, diversity and inclusion

• Support clients with strategic approaches to EDI and training.
• Conduct impact assessments and support cases linked to discrimination, bullying or harassment.

Recruitment and selection

• Advise on recruitment campaigns, write job descriptions, support with the advertising and selection process, including job specific testing and psychometric assessments.
• Design effective hiring processes that align with the client’s strategy.

Onboarding and induction

• Design, review and enhance induction programmes that incorporate company culture.
• Support clients with structured probationary reviews.
• Advise on early stage employment concerns.

Learning and development

• Design and deliver bespoke training programmes for clients to upskill their workforce in all topics of HR.
• Support clients to identify and fill any skill gaps.

Pay and benefits

• Advise on pay structures, benefits and reward strategies tailored to the client’s size and sector.
• Support with fair pay reviews including gender pay gap reporting.

Other project work

• From exit interviews and settlement agreements to early conciliation support and offer documentation, you will handle a wide range of project based and ongoing HR matters for our client base.

Business development and networking

• Represent Impact HR at networking events and within your local business community.
• Build strong relationships and deliver a consistently excellent service to help you identify opportunities to grow client accounts or introduce new services.

Any other duties as required

What Success Looks Like (First 12 Months)

• You have built trust with a core portfolio of clients and become their go-to HR Consultant.
• You have led on multiple cases of various topics including disciplinary, grievance, TUPE and redundancy.
• You have delivered impactful training to clients on topics that may include EDI, absence management or performance management.
• You have supported clients to develop and implement new initiatives and processes that may include new policies, induction programmes or pay structures.
• You have actively identified opportunities for business development and helped secure repeat and referral work.
• You have contributed to the development of internal consultancy processes and shared knowledge with your peers.

About You

You are a skilled HR professional, confident communicator, natural relationship builder and commercially aware consultant. You are comfortable working autonomously within a wider team and love a variety in your work. You are able to travel for client site visits sometimes as required.

You will likely bring:

• Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment.
• Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle.
• Strong consulting and coaching skills.
• Accuracy and attention to detail.
• Excellent planning, prioritising and time management skills.
• Competency in project management.
• Proficiency with MS 365.
• Experience with CRMs and HR systems.
• A solutions-focused, commercially aware mindset.
• Application of data protection and confidentiality.

What We Offer

• Competitive salary, commission and benefits.
• Flexible working with travel to client sites.
• Supportive, values-led team culture.
• Progression pathways and professional development.

Ready to shape the future of HR with us? We are looking for HR professionals who are effective and not just tick boxes. Join us for an exciting opportunity, to work within a high-performing consultancy team that genuinely supports growth through their people. If that is you, we would love to hear from you!