Max Energy in Leicester is seeking a Customer Care and Planning Manager to own the post-sale journey, oversee scheduling, resolve issues, and coordinate final installations. You will lead Planning, Customer Care, and 2nd Fix PV teams to drive efficiency, customer satisfaction, and smooth handovers between field engineers and internal teams.
The role requires strong leadership, planning, and data-driven improvement mindset to reduce delays and improve service quality in a dynamic energy
#J-18808-LjbffrCustomer Care & Planning Lead — Ops & Installations employer: Effective Energy
Max Energy is an exceptional employer located in Beaumont Leys, Leicester, offering a supportive and dynamic work environment for HR and Recruitment Coordinators. With a strong focus on employee development, the company provides ample opportunities for career growth alongside a comprehensive benefits package that includes generous holiday allowances, pension schemes, and employee discounts. Join our People Team to be part of a collaborative culture that values proactive contributions and fosters professional advancement.
