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- Tasks: Support the Area Manager and lead a dynamic team to achieve branch goals.
- Company: Join MaxEnergy, a leader in insulation solutions with a commitment to innovation.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: Experience in management, strong leadership, and excellent communication skills required.
- Other info: Flexible working hours and a focus on health and safety compliance.
The predicted salary is between 36000 - 60000 £ per year.
Working with the Area Manager to develop and implement strategies to achieve branch goals. At MaxEnergy, we are proud to enforce an equal opportunities employment policy, which ensures that we treat all job applicants and employees fairly and without discrimination. We are always looking out for people to employ who share our passion for innovation and who are able to uphold our company ethics and professionalism relating to our specialised quality output in order to meet our client’s high level of expectation. Our commitment to ensuring our staff have a comfortable and friendly environment to work in is always at the forefront of our minds.
Max Energy have become the contractor of choice for the supply and install of Loft and Cavity insulation for many house builders. We have a proven track record of servicing house builders and domestic customers with a quality installation to the highest standards. Our continued growth has created this exciting opportunity to join our team as an Assistant Branch Manager to assist the Area Manager at our Leicester branch with all aspects of the branch and area operations including business support & development.
We are seeking a highly motivated and experienced individual to oversee our operations and lead our team to success. If you have a strong background with excellent leadership, team management skills and a passion for delivering exceptional customer service, we want to hear from you. Knowledge of the construction industry and the energy sector (i.e. Loft, Cavity and Solar PV) is desirable and experience in a field-based environment.
Duties:
- Support & deputise for the Area Manager when required.
- Attend site/customer & management meetings as required.
- Day to day management of technicians, including Absence Management reviews, performance reviews, briefing & support.
- Ensure all ECO & N.B documentation is prepared, completed & presented accurately & in a timely manner.
- Customer service: Deal with complaints, keep accurate records & provide feedback.
- Workplace & RTA investigations & reporting within a designated timescale.
- Work closely with the BDM, provide support & business development for site & pre-start meetings.
- Monitor and analyse performance metrics to identify areas of improvement.
- Liaise closely with planning department to update any in-day changes to workloads.
- Ad-hoc planning & adjustment of workloads.
- Build and maintain strong relationships with customers/clients to drive customer satisfaction and loyalty.
- Warehouse & stock management, including Health & Safety compliance, reporting & ordering.
- Understanding & analysis of company reports.
- Provide guidance and support to the team to ensure they meet their daily targets.
- Carry out Health and Safety inspections & maintain records for ladders, PPE, WIP, TMO & PAT testing, Health and safety compliance, management & reporting.
- Ensure compliance with company policies and procedures across the branch structure.
- Conduct regular performance evaluations for the team members.
- Train new employees on company policies, products, and service.
- Resolve customer complaints or issues in a timely manner.
- Collaborate with the Regional Manager and other Area Managers to share best practices and drive overall company success.
- Strictly adhere to all Health & safety procedures and ensure that the working environment is practical for both yourself and others.
- Flexible approach to working hours.
- Ensure all associated administration duties are carried out in line with company procedures.
- Ensure that a professional and courteous approach is adopted at all times.
- Any other reasonable duties commensurate with the post, which may be allocated from time to time.
Requirements:
- Proven experience in first line management.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Exceptional time management and organisational skills.
- Ability to multitask and prioritise tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
If you are a results-oriented individual with a passion for driving growth and providing exceptional customer service, we encourage you to apply for the position of Assistant Branch Manager. Join our team and take your career to new heights.
Assistant Operations Branch Manager in Anstey employer: Effective Energy
Contact Detail:
Effective Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Branch Manager in Anstey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Operations Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching MaxEnergy and understanding their values and goals. Think about how your experience aligns with their mission and be ready to share specific examples of how you’ve led teams or improved operations in the past.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on showcasing your leadership abilities and customer service mindset, as these are key for the Assistant Branch Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the MaxEnergy family and contributing to their success.
We think you need these skills to ace Assistant Operations Branch Manager in Anstey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Operations Branch Manager role. Highlight your leadership experience and any relevant industry knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for innovation and customer service, and explain how your background aligns with our goals at MaxEnergy. We want to see your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and improve operations. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Effective Energy
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the construction and energy sectors, especially regarding loft and cavity insulation. Familiarise yourself with MaxEnergy's services and values so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As an Assistant Operations Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance metrics. This will show that you're ready to inspire and motivate others.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so think of specific instances where you've dealt with complaints or enhanced customer satisfaction. Be ready to discuss how you would handle various situations, as this will highlight your problem-solving skills and commitment to exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the branch's current challenges, team dynamics, or future goals. This shows your genuine interest in the role and helps you assess if MaxEnergy is the right fit for you.
