HR Case Manager

HR Case Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support employee relations by providing advice and guidance on various HR matters.
  • Company: Join the European Foundation for Business Qualification, a key player in HR solutions.
  • Benefits: Enjoy competitive pay, a collaborative culture, and opportunities for professional growth.
  • Why this job: Make a real impact on employee experiences while working with a dynamic HR team.
  • Qualifications: Experience in employee relations and knowledge of UK employment law is essential.
  • Other info: This is a mid-senior level contract role based in Bristol.

The predicted salary is between 36000 - 60000 £ per year.

We have a great opportunity to join our HR team as an Employee Relations Advisor. We are an HR business facing team that supports the Filton site at Airbus as well as other parts of our business such as Brize Norton, Broughton and London.

In this crucial role, you will be the go-to for providing advice, guidance, and support on a wide range of employee relations matters, including navigating complex industrial relations scenarios. You'll play a key part in ensuring fair and consistent application of company policies and procedures, contributing to a positive employee experience and working collaboratively with colleagues across the HR function.

Responsibilities:
  • Providing advice and guidance to HRBPs and managers on a wide spectrum of employee relations issues, including disciplinary matters, grievances, performance management, absence management, and flexible working requests.
  • Managing and advising on industrial relations topics, including interacting with employee representatives, interpretation of collective agreements, and ensuring compliance with relevant legislation.
  • Conducting thorough and impartial investigations into employee relations issues, compiling detailed reports and recommending appropriate resolutions.
  • Coordinating and identifying training needs on employee relations and industrial relations topics to upskill HRBPs, managers and employees.
  • Contributing to the development and review of HR policies and procedures, including those related to industrial relations, to ensure they are legally compliant, fair, and effective.
  • Collaborating closely with HR Business Partners, Recruitment, Learning & Development, and other HR functions to provide integrated and holistic HR solutions.
  • Maintaining accurate and confidential employee relations records.
  • Supporting employee engagement initiatives and contributing to a positive workplace culture.
Experience:
  • Proven experience as an Employee Relations Advisor or a similar role ideally within a large multinational environment, including experience in managing industrial relations matters.
  • Comprehensive knowledge of UK employment law and best practices, with a strong understanding of industrial relations frameworks and practices.
  • Good communication, interpersonal, and influencing skills, with the ability to build rapport and credibility.
  • Strong investigation and problem-solving skills, with a balanced and objective approach.
  • The ability to handle sensitive and confidential information with discretion and professionalism.
  • Demonstrated ability to work effectively across different HR functions and contribute to broader HR initiatives.

HR Case Manager employer: Efbq

The European Foundation for Business Qualification (EFBQ) is an exceptional employer, offering a dynamic work environment in the heart of Bristol. With a strong focus on employee development and engagement, EFBQ provides comprehensive training opportunities and fosters a collaborative culture that values diverse perspectives. Employees benefit from competitive salaries, a supportive HR team, and the chance to make a meaningful impact within a large multinational organisation.
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Contact Detail:

Efbq Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Case Manager

✨Tip Number 1

Familiarise yourself with UK employment law and industrial relations frameworks. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the complexities involved.

✨Tip Number 2

Network with current or former employees of EFBQ or similar organisations. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the HR Case Manager role.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed employee relations issues. Having specific examples ready will showcase your problem-solving skills and ability to handle sensitive situations effectively.

✨Tip Number 4

Stay updated on current trends and challenges in employee relations, especially within large multinational environments. This will help you speak confidently about how you can contribute to EFBQ's HR initiatives during the interview.

We think you need these skills to ace HR Case Manager

Employee Relations Expertise
Knowledge of UK Employment Law
Industrial Relations Management
Strong Communication Skills
Interpersonal Skills
Influencing Skills
Investigation Skills
Problem-Solving Skills
Confidentiality and Discretion
Policy Development
Training Coordination
Collaboration Across HR Functions
Attention to Detail
Ability to Handle Sensitive Information

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and HR. Use keywords from the job description, such as 'industrial relations', 'employee engagement', and 'investigations' to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the HR Case Manager position. Mention specific experiences that align with the responsibilities listed, such as managing disciplinary matters or conducting investigations.

Showcase Your Knowledge of Employment Law: Since the role requires comprehensive knowledge of UK employment law, include examples of how you've applied this knowledge in previous roles. This could be through handling grievances or ensuring compliance with legislation.

Highlight Soft Skills: The job requires strong communication and interpersonal skills. Provide examples of how you've built rapport with colleagues or influenced decisions in past positions, showcasing your ability to work collaboratively across HR functions.

How to prepare for a job interview at Efbq

✨Know Your Employment Law

Brush up on UK employment law and industrial relations frameworks. Being well-versed in these areas will not only help you answer questions confidently but also demonstrate your expertise in handling employee relations matters.

✨Prepare for Scenario-Based Questions

Expect to be asked about specific situations you've encountered in previous roles. Prepare examples that showcase your problem-solving skills, particularly in managing grievances or disciplinary actions, as these are crucial for the HR Case Manager role.

✨Showcase Your Communication Skills

As an Employee Relations Advisor, strong communication is key. Be ready to discuss how you've effectively communicated with various stakeholders, including HRBPs and employee representatives, to resolve issues and foster a positive workplace culture.

✨Demonstrate Your Collaborative Spirit

Highlight your experience working across different HR functions. Discuss how you've collaborated with teams like Recruitment and Learning & Development to create integrated HR solutions, as this will show your ability to contribute to broader HR initiatives.

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