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- Tasks: Lead and optimise the sales order process in a dynamic manufacturing environment.
- Company: Join a forward-thinking company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Opportunity to work with AI tools and enhance operational efficiency.
- Why this job: Make a real impact by driving improvements and leading a high-performing team.
- Qualifications: Experience in sales order management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a proactive and forward-thinking Order Fulfilment Manager / Sales Order Process Manager to lead and optimise the sales order function within a busy manufacturing environment. This role oversees all customer enquiries and quotations received directly through CYFERD, email, or other channels and ensures a seamless process from enquiry through to delivery. You will drive improvements across systems, processes, and team performance, using AI and modern techniques to create a more efficient, customer-focused operation. Experience within the windows or cladding sector would be advantageous, though not essential.
Key Responsibilities
- Oversee the full sales order process, from customer enquiry and quotation preparation through to order placement, production planning, and delivery.
- Manage, review, and prioritise all incoming enquiries and quotations, including those received directly through CYFERD and via email.
- Ensure all quotations are prepared accurately, competitively, and in line with business standards.
- Manage a small team, ensuring tasks are completed accurately, consistently, and on time.
- Lead team development through training, coaching, performance reviews, and effective communication.
- Ensure the team operates to the highest standards and delivers exceptional customer service.
- Build and maintain strong relationships with customers, production, and other internal departments.
- Support warranty and remedial requests, ensuring issues are handled quickly and effectively.
- Promote excellent communication across the full order fulfilment cycle.
- Implement improvements across the department using AI tools, automation, and modern workflow techniques to reduce errors and improve efficiency.
- Champion continuous improvement initiatives to reduce waste, downtime, and operational costs.
- Support and enhance the use of ERP/MRP systems, Microsoft Office, and related digital tools.
- Maintain accurate documentation to support production and supply chain activities.
Skills & Experience
- Experience managing the sales order or order fulfilment process within a manufacturing environment.
- Strong leadership and people management skills with the ability to inspire and guide a high-performing team.
- Excellent communication skills with a customer-focused approach.
- Competent with ERP/MRP systems and Microsoft Office (Excel, Word, Outlook).
- Analytical mindset with strong problem-solving skills and attention to detail.
- Resilient, organised, and able to manage workload effectively in a fast-paced environment.
- Experience in the windows or cladding industry is desirable but not essential.
Manager of asset management in Hull employer: EFAB
Contact Detail:
EFAB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of asset management in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in sales order management, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Manager of asset management in Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sales order management and team leadership. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've tackled challenges in previous roles. We love a proactive mindset, especially when it comes to optimising processes and improving efficiency, so let that shine through!
Highlight Your Team Leadership Experience: Since this role involves managing a small team, share your experiences in leading and developing others. We’re looking for someone who can inspire and guide a high-performing team, so any relevant examples will be a plus!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at EFAB
✨Know Your Stuff
Make sure you understand the sales order process inside out. Familiarise yourself with how customer enquiries are handled and the importance of accuracy in quotations. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams. Think of specific examples where you've led a team to success, especially in a fast-paced environment. Highlight your coaching and communication skills, as these are key for this role.
✨Emphasise Continuous Improvement
Talk about any past experiences where you've implemented improvements or optimised processes. Mention any tools or techniques you've used, especially AI or automation, to enhance efficiency. This will demonstrate your forward-thinking approach.
✨Build Relationships
Prepare to discuss how you've built strong relationships with customers and internal teams in previous roles. Share examples of how effective communication has helped resolve issues quickly and improved customer satisfaction.