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- Tasks: Lead and optimise the sales order process in a dynamic manufacturing environment.
- Company: Join a forward-thinking company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Opportunity to work with AI tools and enhance operational efficiency.
- Why this job: Make a real impact by driving improvements and leading a high-performing team.
- Qualifications: Experience in sales order management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a proactive and forward-thinking Order Fulfilment Manager / Sales Order Process Manager to lead and optimise the sales order function within a busy manufacturing environment. This role oversees all customer enquiries and quotations received directly through CYFERD, email, or other channels and ensures a seamless process from enquiry through to delivery. You will drive improvements across systems, processes, and team performance, using AI and modern techniques to create a more efficient, customer-focused operation. Experience within the windows or cladding sector would be advantageous, though not essential.
Key Responsibilities
- Sales Order & Enquiry Management
- Oversee the full sales order process, from customer enquiry and quotation preparation through to order placement, production planning, and delivery.
- Manage, review, and prioritise all incoming enquiries and quotations, including those received directly through CYFERD and via email.
- Ensure all quotations are prepared accurately, competitively, and in line with business standards.
- Team Leadership & Performance
- Manage a small team, ensuring tasks are completed accurately, consistently, and on time.
- Lead team development through training, coaching, performance reviews, and effective communication.
- Ensure the team operates to the highest standards and delivers exceptional customer service.
- Customer & Internal Collaboration
- Build and maintain strong relationships with customers, production, and other internal departments.
- Support warranty and remedial requests, ensuring issues are handled quickly and effectively.
- Promote excellent communication across the full order fulfilment cycle.
- Process, System & Continuous Improvement
- Implement improvements across the department using AI tools, automation, and modern workflow techniques to reduce errors and improve efficiency.
- Champion continuous improvement initiatives to reduce waste, downtime, and operational costs.
- Support and enhance the use of ERP/MRP systems, Microsoft Office, and related digital tools.
- Maintain accurate documentation to support production and supply chain activities.
Skills & Experience
- Experience managing the sales order or order fulfilment process within a manufacturing environment.
- Strong leadership and people management skills with the ability to inspire and guide a high-performing team.
- Excellent communication skills with a customer-focused approach.
- Competent with ERP/MRP systems and Microsoft Office (Excel, Word, Outlook).
- Analytical mindset with strong problem-solving skills and attention to detail.
- Resilient, organised, and able to manage workload effectively in a fast-paced environment.
- Experience in the windows or cladding industry is desirable but not essential.
Manager, Asset Management in Hull employer: EFAB
Contact Detail:
EFAB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Asset Management in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the windows or cladding sector. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of Order Fulfilment Manager. Highlight your leadership abilities and how you can drive improvements in processes and team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Manager, Asset Management in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant experience in sales order management or manufacturing environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Order Fulfilment Manager role. Share specific examples of how you've driven improvements in previous roles, especially using AI or modern techniques.
Showcase Your Communication Skills: Since this role involves collaboration with customers and internal teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you build strong relationships and promote effective communication.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at EFAB
✨Know Your Stuff
Make sure you understand the sales order process inside out. Brush up on your knowledge of manufacturing environments and how they operate, especially if you have experience in the windows or cladding sector. This will help you answer questions confidently and show that you're proactive about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve inspired your team, improved performance, or handled challenges effectively. This will demonstrate your ability to manage and develop a high-performing team, which is crucial for this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key in this role, consider how you can convey complex ideas simply. You might even want to prepare a few questions to ask during the interview to show your interest in collaboration and customer service.
✨Embrace Continuous Improvement
Be ready to discuss how you've implemented improvements in previous roles. Think about specific tools or techniques you've used, especially any AI or automation methods. This will highlight your analytical mindset and commitment to enhancing processes, which aligns perfectly with the company's goals.