Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome students, organise activities, and provide top-notch customer service at our summer camp.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain valuable experience, enjoy social events, and access career development opportunities.
- Why this job: Make a difference for students while working in a vibrant, multicultural environment.
- Qualifications: Outgoing, detail-oriented team player with a passion for customer service.
- Other info: Enjoy subsidised accommodation and continuous professional development.
The predicted salary is between 30000 - 42000 £ per year.
Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Student Services Coordinator with EF Education First summer camps.
EF Education First’s mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries.
Your Roles And Responsibilities
As Student Services Coordinator, EF is searching for an empathetic, energetic and organised individual to join our summer team. This is the perfect opportunity to develop your customer service skills whilst gaining experience within an international organisation. You will be responsible for welcoming our students into the summer camp, being approachable for their needs, and creating a lively atmosphere for them to enjoy. You will work closely with the Student Services Manager and have a link to all departments, meaning no day will be the same. You will be involved in preparing for new arrivals, relaying activity information, delivering briefings to new staff, running activities and events, and dealing with student discipline and welfare issues should they arise.
The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department, making it a great stepping-stone for future roles within the company. Dealing with student and staff queries daily will enhance your customer service skills, communication skills, and your ability to problem-solve and react quickly to demanding tasks.
Requirements
- Must be a team player that can lead from the front, be outgoing and have great attention to detail
- You should be passionate about customer service and providing quality
- Ability to work under pressure and in a high-paced environment
- Legally able to work in the UK
- Fluent in English
In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply!
Why you’ll love working with EF in York:
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- External trainings on safeguarding and mental health first aid
- Summer camp canteen
- Subsided accommodation available
EF is committed to safeguarding and promoting the welfare of children and adults, and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview, all gaps in CV must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
Summer Student Services Coordinator employer: EF
Contact Detail:
EF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, dive into EF's mission and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their multicultural team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. Be ready to share these experiences during your interview to demonstrate your passion for providing quality service.
✨Tip Number 3
Show off your teamwork spirit! EF loves a collaborative environment, so be prepared to discuss how you've worked effectively in teams before. Highlight your ability to lead from the front while also supporting others.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if EF is the right fit for you.
We think you need these skills to ace Summer Student Services Coordinator
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help others, as this aligns perfectly with our ethos at StudySmarter.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Whether it’s your love for travel or your knack for problem-solving, let us see what makes you unique.
Tailor Your Application: Make sure to tailor your application to the role of Student Services Coordinator. Highlight relevant experiences and skills that match the job description, showing us why you're the perfect fit for our summer camp team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at EF
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Services Coordinator. Familiarise yourself with the job description and think about how your skills align with the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing world-class customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for someone or resolved a challenging issue. This will demonstrate your passion for helping others and your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Collaboration
EF values team players who can lead from the front. During the interview, highlight your experiences working in teams, especially in multicultural settings. Share how you contributed to group success and how you can bring that collaborative spirit to the summer camp environment.
✨Prepare Questions That Show Your Enthusiasm
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about the types of activities planned for students or how the team supports each other during busy periods. This shows you're eager to be part of the team!
