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For Companies At a Glance
- Tasks: Lead and support students, ensuring their wellbeing and delivering amazing experiences.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain valuable experience, boost your CV, and enjoy accommodation and meals.
- Why this job: Make a real difference while developing leadership and customer service skills.
- Qualifications: Energetic, empathetic individuals with excellent communication skills.
- Other info: Opportunities for career progression and a vibrant international work environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
EF (Education First) is seeking natural-born leaders to join our summer management teams at our international summer schools across the UK. We are looking for empathetic, energetic and organised individuals to fill a variety of coordinator and management roles, where you will play a key role in delivering outstanding student experiences.
Position Details
- Full-time Fixed-term contracts between June – August 2026
- Schools based in London, Bournemouth, Brighton, Cambridge, Eastbourne, Isle of Wight, Oxford, Torquay and York
- Accommodation and full board provided if necessary
- Potential for post summer full-time employment
This is an exciting opportunity to develop your leadership, customer service and operational skills within international business. If you are looking to boost your CV this summer, all while making a real difference to young people from around the world, we’d love to hear from you.
What roles are we hiring for?
- Student Services Coordinator / Manager
- Student Welfare Coordinator / Manager
- Residence Coordinator / Manager
- Activities & Events Coordinator / Manager
Responsibilities Overview
- Student Experience, Welfare & Safeguarding
- Support student wellbeing, welfare and safeguarding at all times
- Act as a trusted point of contact for student queries, concerns and day-to-day needs
- Respond calmly and professionally to incidents and emergencies, in line with EF procedures
- Support homesick or vulnerable students and ensure safeguarding concerns are shared with relevant staff
- Teamwork, Leadership & Communication
- Delegate tasks, create rotas where applicable and contribute to staff briefings
- Work closely with managers and across departments to ensure clear communication
- Promote a strong “one team” culture across school operations
- Administration & Customer Service
- Deliver outstanding customer service at all times
- Support arrivals, departures, reception duties and student onboarding
- Maintain accurate records, schedules, attendance logs and reports
- Assist with feedback collection, student satisfaction follow-ups and general enquiries
- Activities & Events
- Plan, promote, and deliver engaging activities, events and excursions
- Ensure activities are safe, inclusive, well communicated and delivered to a high standard
- Support large-scale events and contribute creatively to the overall student experience
- Liaise with suppliers and support logistics for trips and events
- Residential & Operational Support
- Support the smooth running of student residences, including arrivals, departures, curfews and weekend operations
- Assist with room checks, building standards, safety procedures and fire evacuations
- Handle residence-related queries, supplier issues and last-minute changes
- Help maintain a safe, welcoming and well-organised living environment
Requirements
- Right to work in the UK upon commencement of your contract
- Highly motivated, energetic and positive
- Empathetic and culturally intelligent
- Excellent communication and customer service skills
- Confident with IT and Excel
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
- Secondary language proficiency a plus
- All offers are subject to a clear enhanced background check and two references
How To Apply
Please submit your application using the Apply Now button. As part of the process, you’ll be asked to provide your personal details and indicate your preferred location(s). We recommend selecting at least three locations to broaden the range of job opportunities available to you.
Why you will love working with EF Education First
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Ambition is nurtured and post summer job opportunities are available
- Potential for summer-to-summer progression: Coordinator → Manager
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
- Employee assistance program
- Accommodation and full board if necessary (in return for a few hours of residence duties a week)
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Student Services Coordinator employer: EF
Contact Detail:
EF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Coordinator
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at EF through LinkedIn or social media. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview like it’s the final exam! Research EF’s values and think about how your experiences align with their mission. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Student Services Coordinator
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to customise your application for the Student Services Coordinator role. Highlight your relevant skills and experiences that align with the job description, especially in areas like customer service and teamwork.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and keeping it concise. Avoid jargon and get straight to the point about why you’re the perfect candidate for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the opportunities we offer.
How to prepare for a job interview at EF
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Services Coordinator. Familiarise yourself with the key aspects like student welfare, communication, and event planning. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy and Leadership Skills
Since this role requires a lot of interaction with students, be prepared to share examples of how you've demonstrated empathy and leadership in past experiences. Think of specific situations where you supported someone or led a team effectively, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Practice responding to potential scenarios related to student welfare or emergencies, ensuring you highlight your calmness and professionalism under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows your enthusiasm and helps you gauge if EF is the right fit for you. Consider asking about their approach to student wellbeing or how they support staff development.