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For Companies At a Glance
- Tasks: Be the friendly face for students, ensuring a smooth and engaging language travel experience.
- Company: Join EF, a global leader in education with a vibrant international culture.
- Benefits: Gain valuable skills, enjoy social events, and enhance your CV with a renowned organisation.
- Why this job: Make a real impact on students' lives while working in a dynamic, supportive environment.
- Qualifications: Energetic, organised, and great at communication; customer service skills are a must!
- Other info: Opportunities for career growth and innovation await you this summer!
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Summer Student Services Coordinator role at EF.
Your Role
- Meet our EF summer 2025 staff
- Full-time 6 days a week
- Fixed-term contract between June 22nd – August 14th 2025
EF Oxford International Language Campus is looking for friendly, empathetic and customer‑focused individuals to join our team as Student Services Coordinators for summer 2025. In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well‑run language travel experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations. If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
- Provide outstanding customer service
- Support students in their daily life and enable them to achieve the best experience and highest learning possible
- Maintain excellent relationships with sales colleagues, giving prompt, consistent service
- Participate in student intakes, including preparing welcome bags and producing student identification badges
- Deal with general daily student enquiries
- Track student attendance; monitor and record daily registers, following up with non-attending students
- Assist with student satisfaction follow-ups as and when required
- Check and accept delivery of school supplies
- Issue new staff with name badges and help maintain school noticeboards
- Ensure reception area is kept clean, tidy & professional looking at all times
- Share emergency duty on a rota basis
Requirements
- Highly motivated, energetic and positive
- Excellent communication and customer service skills
- Confident with IT
- Enjoy working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
All offers subject to a clear enhanced DBS check and two references. Right to work in the UK upon commencement of your contract.
Why you will love working with EF
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre‑summer online and in‑person trainings
- Ambition is nurtured and career enhancement opportunities are available post summer
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Student Services Coordinator in Oxford employer: EF
Contact Detail:
EF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Coordinator in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their vibe. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for students, think of scenarios where you might need to handle tricky situations. Role-play with a friend or family member to build your confidence and communication skills.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; ask about the team dynamics and how you can contribute to creating a vibrant environment for students. This shows your enthusiasm and willingness to engage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the EF family. Don’t miss out on this opportunity!
We think you need these skills to ace Summer Student Services Coordinator in Oxford
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping others.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Services Coordinator role. Mention specific examples that demonstrate your customer service skills and ability to handle busy environments.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read. Typos and errors can make a bad impression, so take the time to ensure everything is polished and professional. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at EF
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Summer Student Services Coordinator role. Familiarise yourself with the responsibilities and requirements listed in the job description. This will help you tailor your answers to show how your skills and experiences align perfectly with what EF is looking for.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you've gone above and beyond for customers or resolved difficult situations. Highlight your empathy and communication skills, as these are key traits that EF values.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this position. Think of specific instances where you've successfully managed multiple tasks or projects at once. Be ready to discuss how you keep track of details and ensure everything runs smoothly, especially in a busy environment.
✨Embrace the International Environment
EF is all about cultural exchange and international experiences. Share any relevant experiences you have with different cultures or languages. Show your enthusiasm for working in a diverse team and how you can contribute to creating a welcoming atmosphere for international students.
