At a Glance
- Tasks: Manage homestay records and support students with accommodation needs.
- Company: Join a world-renowned organisation in a vibrant international environment.
- Benefits: Flexible hours, social events, training, and career growth opportunities.
- Other info: Live-in position available with accommodation provided.
- Why this job: Make a difference in students' lives while enhancing your CV.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 12 - 15 £ per hour.
Position Details
June 2026 start date
Full-time, hourly paid, flexible hours, 5 days a week
Responsibilities
- Processes and maintains homestay accommodation records using EF’s accommodation database
- Recruits, markets, evaluates and selects suitable homestay accommodation
- Implements plans to optimize host family retention
- Deals with general daily student enquiries, logging all student communication on student records
- Follows up on accommodation issues raised in student evaluations
- Ensures concerns are escalated to managers/sales offices where appropriate
- Assists students and sales offices with accommodation requests/changes and ensures the in-house booking system is up to date
Requirements
- Previous experience in tele-sales and/or face-to-face customer service experience
- Experience in a language-learning environment (desired)
- Organised with a high level of attention to detail
- Capable of using your own initiative
- Complete fluency in English
- All offers are subject to a clear enhanced DBS check and two references
- Right to work in the UK upon commencement of your contract
Benefits
- Work in a truly international environment
- Boost your CV with a world-renowned organisation
- Regular social events
- Online and in-person trainings
- Ambition is nurtured and career enhancement opportunities are available post summer
- Staff are encouraged to innovate, take ownership of ideas and bring them to fruition
- Access to EF Hello language learning
- Option to be a live-in position where accommodation and board are provided in return for residential duties (conditions apply)
Equal Opportunity Statement
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.
Accommodation Coordinator in Manchester employer: EF
EF is an exceptional employer, offering a vibrant and inclusive work culture that thrives on innovation and collaboration. As an Accommodation Coordinator, you will benefit from flexible working hours, opportunities for professional growth, and the chance to work in a truly international environment, all while being part of a world-renowned organisation that values your contributions and supports your career ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and accommodation sectors. You never know who might have a lead on the perfect role for you, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we love candidates who align with our mission, so show us how your experience and passion for language learning can contribute to our team!
✨Tip Number 3
Practice your communication skills! Since the Accommodation Coordinator role involves dealing with student enquiries, being articulate and confident in your responses is key. Consider mock interviews with friends or family to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the StudySmarter family.
We think you need these skills to ace Accommodation Coordinator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accommodation Coordinator role. Highlight your relevant experience in customer service and any previous work in a language-learning environment. We want to see how you fit into our team!
Show Off Your Organisational Skills:Since this role requires a high level of attention to detail, don’t forget to mention any experiences where you've successfully managed records or handled multiple tasks at once. We love seeing candidates who can juggle responsibilities with ease!
Be Personable and Engaging:In your written application, let your personality shine through! We’re looking for someone who can connect with students and host families alike, so a friendly tone can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets to the right people and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at EF
✨Know Your Stuff
Familiarise yourself with the responsibilities of an Accommodation Coordinator. Understand how to process and maintain accommodation records, and be ready to discuss your experience in customer service and tele-sales. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Organisational Skills
Since this role requires a high level of attention to detail, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Highlight any systems or methods you use to stay organised, as this will demonstrate your capability to handle the demands of the job.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with student enquiries or resolving accommodation issues. Think of real-life examples where you’ve successfully navigated similar challenges, as this will help you stand out as a problem-solver.
✨Emphasise Your Initiative
This position values innovation and ownership of ideas. Be prepared to discuss times when you took the initiative to improve a process or solve a problem. Showing that you can think on your feet and contribute positively to the team will make a great impression.
