At a Glance
- Tasks: Create a welcoming environment for international students and support their daily needs.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Free accommodation, professional development, and vibrant social events.
- Other info: Flexible hours with opportunities for career growth in a dynamic setting.
- Why this job: Make a real impact on students' lives while gaining international experience.
- Qualifications: Customer service skills and a passion for multicultural environments.
The predicted salary is between 20250 - 24750 £ per year.
Job Description
- Meet our EF summer 2025 staff
EF (Education First) Brighton International Language Campus is looking for a responsible and culturally intelligent Residence Advisor Lead to join our team in October 2026.
In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.
- Position Details
- Fixed-Term, Full Time contract
- Flexible schedule including evenings, weekends and holidays
- October 2026 start date
- Live-in arrangement required
If you’d like experience within international business, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.
Careers at EF | Open the world with us
At EF Education First, we believe the world is better when people strive to understand one another.
With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities.
Join us in our shared mission of opening the world through education.
Your Role
You’ll support the Residence Manager in running a smooth, efficient department whilst ensuring top-notch customer service for our students.
As a live-in role, your focus will be on creating a welcoming and lively home from home environment, maintaining EF's high standards, ensuring health and safety protocols are followed.
You’ll also assist with administrative tasks, help with student inquiries, and liaise with local suppliers, all while promoting the best image of our school within the community.
This is a fixed-term, full-time position running from October 2026 – October 2027.
The position involves working on shifts with varying hours over a 5-day week, including evenings and weekends.
As a live-in role, free accommodation is provided.
Responsibilities
- Live in EF residential accommodation and oversee comfort, safety, and conduct of students on and out of school hours ensuring residence advisor duties such as room checks, curfew, and activities in the residence are in place
- To support the Residence Manager and team in ensuring Weekends are well planned and run smoothly
- To organize work processes and delegate duties between Residence Advisors
- To assist with administration tasks by having accurate lists with important information to support the team and suppliers
- To ensure standards of rooms and quality of service are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriate
- To ensure the highest level of customer service and satisfaction is delivered to students
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To advocate for a fun and lively environment within the residence by organizing Weekend residence tours, welcoming arriving students and assisting departing students, and promoting residence activities
- To assist with student bookings, shared and campus cases, and FAM Trip visits
- To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff
- To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff
- To follow EF procedures and take responsibility for fire safety in the event of alarms by receiving training in operating fire alarm system, familiarising self with evacuation procedures, and always acting appropriately in the event of a fire or alarm
- To ensure communication between day and night staff is effective and followed up and to support security team when required
- School emergency phone duty on rota basis
- To assist emergency phones when required ensuring teamwork and attend regular staff meetings and adhere to the Residence Advisor Code of Conduct
- Report issues or concerns promptly to the Residence Manager
- To support Facilities Team with repairs and maintenance issues when required
- Assist in planning and delivery of facilities training to the residential advisor team
- To t ake the lead on maintenance issues whilst working on out of hours shifts
- Providing great customer service and ensuring department goals are met
Requirements
- Given the nature of the position, a flexible, hands-on approach to nature & hours of work undertaken isessential
- Reliable, responsible, and able to work independently
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Sensitive approach to welfare issues
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- All offers are subject to a clear enhanced DBS checkand two references
- Legally able to work in the UK at commencement of employment and for the duration of the contract
- Why you will love working with EF
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- Accommodation provided
- Access to EF Hello language learning
- EF Education First – Our History and Values
- EF Education First – Our History and Values
- Career Progression at EF
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.
References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.
Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.
Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
#J-18808-Ljbffr
Residence Advisor Lead in Brighton employer: EF
EF Manchester International Language Campus is an exceptional employer, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. As a Summer Homestay Recruitment Coordinator, you will thrive in a dynamic international environment, with opportunities for career advancement and the chance to make a meaningful impact by connecting local families with international students. Enjoy regular social events and the support of a diverse team dedicated to fostering innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Residence Advisor Lead in Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like EF. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to EF
Don't be shy about reaching out to EF directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Residence Advisor Lead in Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about EF and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at EF
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
