Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead student welfare, coordinate support, and enhance the summer camp experience.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Free accommodation, full board, professional development, and exciting social events.
- Why this job: Make a real difference in students' lives while gaining valuable leadership experience.
- Qualifications: Team player with customer service experience and a passion for youth welfare.
- Other info: Live-in role with opportunities for global career advancement.
The predicted salary is between 24000 - 36000 £ per year.
EF Education First is looking for a motivated, energetic, and organised individual to join our summer team in Bournemouth as a Summer Welfare Lead. This fixed‑term role runs June – August 2026, full‑time, 6 days a week, with accommodation and full board provided at no cost.
Position Summary
As the Welfare Lead you will be the face of EF for students and staff, responsible for the overall welfare provision of the summer school. You will work closely with all departments, maintain student welfare records, and support the day‑to‑day running of the camp.
Responsibilities
- Assist with hospital and medical appointments for students.
- Coordinate food provisions for ill students and manage homesickness support.
- Keep track of welfare cases using an online reporting system, ensuring cases are opened, followed up, and closed.
- Update school records weekly on students with medical or learning needs.
- Prepare and run arrivals days, relay activity information, and deliver briefings to new staff.
- Monitor student attendance and assess any discipline issues, escalating concerns to the manager.
- Respond to daily student and staff queries, enhancing customer service and problem‑solving skills.
- Share emergency duty on a rota basis.
Qualifications
- Team player with leadership experience and strong attention to detail.
- Previous customer service experience, ideally working with young people, with strong emotional intelligence.
- Passionate about customer service and quality provision.
- Ability to work under pressure in a high‑paced environment.
- Fluent in English.
- Positive ‘going above and beyond’ mindset.
- Eligible for a clear enhanced DBS check and two references.
- Right to work in the UK at contract commencement.
- Live‑in position with residential requirements attached.
Benefits
- Continuous professional development.
- Work in a truly international environment.
- Regular social events.
- Fast‑tracked career enhancement opportunities.
- Encouraged to innovate and take ownership of ideas.
- Global career opportunities.
- External training on safeguarding and mental health first aid.
EEO Statement
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and suitability checks will be required prior to confirmation of appointment.
Summer Welfare Lead in Bournemouth employer: EF
Contact Detail:
EF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Welfare Lead in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF Education First's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across.
✨Tip Number 3
Show off your passion! When you're chatting about your experiences, make sure to highlight why you love working with young people and how you can contribute to their welfare at the summer camp.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional!
We think you need these skills to ace Summer Welfare Lead in Bournemouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with young people shine through. We want to see that you’re not just looking for a job, but that you genuinely care about student welfare and creating a positive environment.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate attention to detail, so double-check for any typos or errors before hitting send!
Highlight Relevant Experience: Don’t forget to mention any previous experience you have in customer service or working with young people. We’re looking for someone who can handle the pressures of a busy summer camp, so share examples that showcase your skills and adaptability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at EF
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Summer Welfare Lead. Familiarise yourself with the key tasks like managing student welfare records and coordinating food provisions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with students and staff, be ready to share examples of your previous customer service experience. Highlight situations where you've gone above and beyond to support others, especially in high-pressure environments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Think of scenarios where you had to manage homesickness or handle discipline issues. Practising your responses will help you feel more confident during the interview.
✨Demonstrate Team Spirit and Leadership
As a Summer Welfare Lead, you'll need to work closely with various departments. Be prepared to discuss your leadership experience and how you’ve successfully collaborated with others in the past. Showing that you're a team player will resonate well with the interviewers.
