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- Tasks: Lead strategic programmes to boost customer growth and retention in a dynamic SaaS environment.
- Company: Join a global leader in the SaaS marketplace with a vibrant culture.
- Benefits: Enjoy a long contract, hybrid work, and free breakfast every day.
- Why this job: Make a real impact by driving change and collaborating with diverse teams.
- Qualifications: 5+ years in program management with strong B2B sales and customer retention experience.
- Other info: Work in stunning central London offices with excellent career development opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Business Change Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business: Marketing, Sales, Partnerships, Product, Customer Success.
Skills:
- 5+ years of experience in a program and change management role in SaaS, Sales, Marketing, and Go-To-Market.
- Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies.
- Demonstrated ability to influence at VP level and above.
- Demonstrated ability to build strong partnerships across teams.
- Ability to use data and insights to support and drive decision-making.
- Project management tools and software e.g. APM PMQ or PMI PMP.
Benefits:
- Long contract
- Hybrid
- Free Breakfast
Business Change Manager - SaaS in Victoria employer: EF Recruitment
Contact Detail:
EF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager - SaaS in Victoria
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Business Change Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and how they impact customer success. This will help you tailor your answers and show that you're genuinely interested in driving commercial outcomes.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've driven change in previous roles, especially in high-touch account management and B2B sales. Use data to back up your achievements and demonstrate your impact.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Business Change Manager - SaaS in Victoria
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Change Manager role. Highlight your experience in SaaS and any relevant projects you've managed. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven change and influenced stakeholders in previous positions.
Showcase Your Data Skills: Since data-driven decision-making is key, don’t forget to mention your experience with data analysis. We love seeing how you’ve used insights to drive commercial outcomes in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at EF Recruitment
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the SaaS industry, especially within the SME sector. Understand the latest trends, challenges, and opportunities that businesses face in this space. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Change Management Skills
Prepare specific examples from your past experiences where you've successfully managed change initiatives. Highlight how you influenced stakeholders at various levels, particularly at the VP level and above. This will illustrate your capability to drive strategic programmes effectively.
✨Emphasise Cross-Functional Collaboration
Since this role involves partnering with multiple teams, be ready to discuss how you've built strong relationships across different departments. Share stories that showcase your ability to work collaboratively with Marketing, Sales, and Customer Success teams to achieve common goals.
✨Data-Driven Decision Making
Familiarise yourself with how to use data and insights to support your decisions. Be prepared to discuss how you've leveraged data in previous roles to drive customer retention strategies or improve sales outcomes. This will demonstrate your analytical skills and strategic thinking.