EF Recruitment's global SaaS client is seeking an experienced Data Analyst to join the Global Customer Success Data Science Team on a 10-month contract. You will partner with cross-functional teams to improve how they measure and deliver customer success across CX, DX, service delivery, and supportability.
You will build data foundations, develop dashboards, perform deep-dive analytics, and apply Gen AI to automate insights and anomaly detection.
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Senior Data Analyst – Customer Success & AI-Driven Insights employer: EF Recruitment
Join our award-winning Global SaaS client as a Business Analyst, where you'll thrive in a hybrid working environment that fosters collaboration and innovation. With a focus on employee growth and the opportunity to work with cutting-edge AI tools, this role not only enhances your analytical skills but also allows you to make a significant impact on customer success strategies. Enjoy the benefits of a long-term contract with the potential for extension, all while being part of a dynamic team dedicated to operational excellence and customer experience.
