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- Tasks: Support sales by troubleshooting orders and managing tracking tools.
- Company: Join a leading global software company based in London.
- Benefits: Enjoy a 12-month contract with hybrid work options.
- Why this job: Be part of a dynamic team and contribute to exciting product launches.
- Qualifications: Experience in sales support, ERP/CRM systems, and excellent communication skills required.
- Other info: Work in stunning offices in Victoria, London.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a hugely successful global software organization with UK headquarters located in London. They are now seeking an experienced Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities * Provide troubleshooting assistance for customer orders and related problems. * Manage sales tracking tools and report on important information. * Keep record of sales trends. Liaise with account managers to develop specific sales strategies * Assist with with new product and feature launches and ensure sales team is on board. * Provide support when needed to help and organise events. Skills required * Proven work experience as a Sales support specialist. * Experience with ERP and CRM systems including Salesforce. * Proficiency with MS Office Suite, particularly MS Excel. * In-depth understanding of sales principles and customer service practices. * Excellent communication skills . Adaptable. Benefits * Long contract – 12 months * Hybrid role * Global company
Sales Support Specialist employer: EF Recruitment
Contact Detail:
EF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist
✨Tip Number 1
Familiarise yourself with the specific ERP and CRM systems mentioned in the job description, especially Salesforce. If you can demonstrate your proficiency in these tools during your interactions, it will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your MS Excel skills, as this role requires proficiency in the software. Consider creating a few sample reports or sales tracking sheets to showcase your ability to manage and analyse data effectively.
✨Tip Number 3
Research the company’s recent product launches and sales strategies. Being knowledgeable about their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare to discuss your previous experience in sales support roles. Think of specific examples where you successfully assisted sales teams or managed customer issues, as this will highlight your relevant skills and adaptability.
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Support Specialist. Emphasise your familiarity with ERP and CRM systems, particularly Salesforce, and showcase your proficiency in MS Office Suite, especially Excel.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experience aligns with the role, particularly in troubleshooting customer orders and managing sales tracking tools.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application of how you've successfully communicated with teams or clients in past positions. This could include instances where you developed sales strategies or supported product launches.
Show Adaptability: Demonstrate your adaptability in your application by mentioning any experiences where you had to adjust to new challenges or changes in the workplace. This is particularly important for a hybrid role in a global company.
How to prepare for a job interview at EF Recruitment
✨Showcase Your Sales Support Experience
Make sure to highlight your previous experience as a Sales Support Specialist. Be ready to discuss specific examples of how you've successfully managed customer orders and resolved issues, as this will demonstrate your capability in the role.
✨Familiarise Yourself with ERP and CRM Systems
Since the role requires experience with ERP and CRM systems like Salesforce, brush up on your knowledge of these tools. Be prepared to discuss how you've used them in past roles and how they can benefit the sales process.
✨Demonstrate Your Analytical Skills
As you'll be managing sales tracking tools and reporting on trends, it's essential to showcase your proficiency in MS Excel. Prepare to discuss how you've used data analysis to inform sales strategies or improve processes in previous positions.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively liaised with account managers or supported teams during product launches.
