On-Boarding Executive - CRM
On-Boarding Executive - CRM

On-Boarding Executive - CRM

Victoria Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers onboard and utilise our awesome SaaS products.
  • Company: Join a top-rated Global SaaS organisation known for its vibrant culture.
  • Benefits: Enjoy a long contract, hybrid work, and free breakfast!
  • Why this job: Be part of a dynamic team making a real impact in customer success.
  • Qualifications: 2+ years in a customer-facing role; MarTech experience is a plus.
  • Other info: This is a 12-month contract with potential for extension.

The predicted salary is between 36000 - 60000 £ per year.

Our client is an exciting Global SaaS organisation who have a reputation of being a top place to work. They are seeking an Onboarding Specialist to join their team for a 12 month contract. Hybrid role.

The ideal Candidate will have 2+ years experience in a customer or client facing role (i.e. B2B Marketing Sales, Customer Success, Account Management).

Skills

  • Experience running onboarding and implementation activities to help customers adopt and utilize products or services
  • Solid understanding of MarTech (experience using MarTech platforms is ideal)
  • Strong track record managing a portfolio of accounts, with an emphasis on driving client adoption
  • Business savvy with consultative, problem solving, and issue resolution skills
  • Experience working with self-service SaaS solutions
  • Knowledge of CRM and Customer Success platforms

Benefits

  • Long contract, possible extension
  • Hybrid role
  • Free Breakfast

On-Boarding Executive - CRM employer: EF Recruitment

Join a dynamic Global SaaS organisation renowned for its exceptional work culture and commitment to employee growth. As an On-Boarding Executive in this hybrid role, you'll enjoy a long-term contract with the potential for extension, alongside unique perks like free breakfast, all while working in an environment that fosters collaboration and innovation.
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Contact Detail:

EF Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land On-Boarding Executive - CRM

✨Tip Number 1

Familiarise yourself with the specific MarTech platforms mentioned in the job description. Having hands-on experience or even a solid understanding of these tools will give you an edge during discussions.

✨Tip Number 2

Prepare to discuss your previous onboarding experiences in detail. Be ready to share specific examples of how you've successfully helped clients adopt new products or services, as this will demonstrate your capability for the role.

✨Tip Number 3

Showcase your problem-solving skills by thinking of scenarios where you've resolved client issues effectively. This will highlight your consultative approach and business savvy, which are crucial for the On-Boarding Executive position.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that could help you stand out during the interview process.

We think you need these skills to ace On-Boarding Executive - CRM

Customer Relationship Management (CRM)
Onboarding and Implementation Experience
MarTech Knowledge
Account Management
Client Adoption Strategies
Consultative Selling Skills
Problem-Solving Skills
Issue Resolution Skills
Experience with Self-Service SaaS Solutions
Communication Skills
Project Management
Analytical Skills
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, particularly in B2B marketing, sales, or account management. Emphasise any relevant onboarding and implementation activities you've managed.

Craft a Compelling Cover Letter: In your cover letter, explain why you're excited about the On-Boarding Executive role. Mention your understanding of MarTech and CRM platforms, and how your skills align with the company's needs.

Showcase Relevant Experience: Provide specific examples of how you've driven client adoption in previous roles. Use metrics where possible to demonstrate your success in managing a portfolio of accounts.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at EF Recruitment

✨Showcase Your Onboarding Experience

Be prepared to discuss your previous experience in onboarding and implementation activities. Highlight specific examples where you successfully helped customers adopt products or services, as this will demonstrate your capability for the role.

✨Demonstrate Your MarTech Knowledge

Since the role requires a solid understanding of MarTech, make sure to brush up on relevant platforms you've used. Be ready to discuss how these tools can enhance customer success and drive adoption.

✨Emphasise Problem-Solving Skills

The company values consultative and problem-solving skills. Prepare to share instances where you've resolved client issues effectively, showcasing your ability to think critically and act decisively.

✨Understand the Company Culture

Research the company's culture and values. Being able to articulate why you want to work there and how you align with their mission will help you stand out as a candidate who is genuinely interested in the position.

On-Boarding Executive - CRM
EF Recruitment
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