Global SaaS Leader | Hybrid | Award‑Winning Culture Our client is a leading global SaaS organisation known for its exceptional work environment and high‑performance culture. They are seeking a Sales Enablement Specialist to manage and elevate BPO enablement programs across multiple international regions. This role owns the end‑to‑end enablement framework for all vendor partners — ensuring consistency, quality, and measurable impact across onboarding, sales training, certification, and floor execution. Key Responsibilities * Program Management Drive the day‑to‑day rollout of the global BPO strategy across partners in the UK, Australia, Canada and ROW. Keep programs aligned to milestones, goals and regional sales priorities. * Enablement Playbook Ownership Ensure BPO enablement teams understand and apply the organisation’s standards for designing, building and delivering onboarding, sales training and quality assessment. * Audit Cadence & Calibration Establish and run a consistent audit rhythm with Team Leaders and Quality Assessors across all partner sites, ensuring scoring and coaching standards remain aligned globally. * Impact Validation Track and report on key enablement metrics — time‑to‑proficiency, certification rates, quality scores and other KPIs — demonstrating how enablement investment drives sales outcomes. * Operating Rhythm Leadership Own the strategic operating rhythm for BPO enablement leadership, including Quarterly Business Reviews and regional reviews. Present recommendations grounded in data, insight and floor‑level performance. * Train‑the‑Trainer Delivery Equip vendor partners to deliver onboarding, sales methodology and product training to a consistent, high standard. * Stakeholder Relationship Ownership Act as the enablement voice for sales leaders and cross‑functional stakeholders, bringing data‑driven recommendations and real‑time insight from vendor operations. Experience & Skills * 5+ years in Sales Enablement, Partner Operations or L&D Strategy, ideally across multi‑region vendor environments * Strong AI literacy and confidence enabling others to adopt AI tools * Proven program management capability across multiple concurrent initiatives * Experience managing BPO/third‑party vendor programs across more than one region (EMEA, APAC, Canada or LATAM) * Background in SaaS sales is advantageous * Instructional design and facilitation expertise, with the ability to coach the coaches, is a plus Benefits * Hybrid working * Award‑winning work environment * Potential for contract extension
Sales Enablement - Global in London employer: EF Recruitment
Join our award-winning Global SaaS client as a Business Analyst, where you'll thrive in a hybrid working environment that fosters collaboration and innovation. With a focus on employee growth and the opportunity to work with cutting-edge AI tools, this role not only enhances your analytical skills but also allows you to make a significant impact on customer success strategies. Enjoy the benefits of a long-term contract with the potential for extension, all while being part of a dynamic team dedicated to operational excellence and customer experience.
