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- Tasks: Lead strategic programmes to boost customer growth and retention in a dynamic SaaS environment.
- Company: Global leader in the SaaS marketplace, located in central London.
- Benefits: Long contract, hybrid work, and free breakfast to fuel your day.
- Why this job: Make a real impact by driving change and collaborating with diverse teams.
- Qualifications: 5+ years in program and change management within SaaS, Sales, or Marketing.
- Other info: Join a vibrant team with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Business Change Manager for a 12 month contract based at their stunning offices in central London.
Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business: Marketing, Sales, Partnerships, Product, and Customer Success.
Responsibilities:
- Initiate and manage strategic programs that drive commercial outcomes, customer growth and retention.
- Collaborate with stakeholders across Marketing, Sales, Partnerships, Product and Customer Success.
Qualifications:
- 5+ years of experience in a program and change management role in SaaS, Sales, Marketing, and Go-To-Market.
- Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies.
- Demonstrated ability to influence at VP level and above.
- Demonstrated ability to build strong partnerships across teams.
- Ability to use data and insights to support and drive decision-making.
- Project management tools and software e.g. APM PMQ or PMI PMP.
Benefits:
- Long contract
- Hybrid
- Free Breakfast
Business Change Manager - SaaS in London employer: EF Recruitment
Contact Detail:
EF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager - SaaS in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and how they drive customer growth and retention. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've driven change and influenced stakeholders in previous roles. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Change Manager - SaaS in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Change Manager role. Highlight your experience in SaaS and any relevant projects you've managed. We want to see how your skills align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven commercial outcomes and collaborated with cross-functional teams in the past.
Showcase Your Data Skills: Since data-driven decision-making is key, make sure to highlight your experience using data and insights in your previous roles. We love seeing how you’ve used data to influence decisions and drive results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at EF Recruitment
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the SaaS industry, especially in relation to SMEs. Understand the key trends, challenges, and opportunities that businesses face in this space. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Change Management Skills
Prepare specific examples from your past experience where you've successfully managed change initiatives. Highlight how you collaborated with different teams like Marketing, Sales, and Product to drive commercial outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Data-Driven Decision Making
Be ready to discuss how you've used data and insights to influence decisions in previous roles. Bring examples of how you've leveraged analytics to improve customer retention or drive sales strategies. This will show that you can back up your ideas with solid evidence.
✨Build Rapport with Stakeholders
Since this role involves working closely with various stakeholders, think about how you can demonstrate your ability to build strong partnerships. Prepare to talk about times when you've influenced senior leaders or collaborated across departments to achieve a common goal.