EF Recruitment is seeking an experienced Data Analyst for a 10-month contract with a Global SaaS client. You will join the Global Customer Success Data Science Team to improve how customer success is measured and delivered, influencing CX, DX, Service Delivery, and Supportability.
You will partner with cross-functional teams to build robust data foundations, dashboards, and AI-native analytics, while supporting experimentation and data-driven storytelling for tactical and strategic decisions
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Senior Data Analyst: AI-Driven Customer Success Analytics in City of London employer: EF Recruitment
Join our award-winning Global SaaS client as a Business Analyst, where you'll thrive in a hybrid working environment that fosters collaboration and innovation. With a focus on employee growth and the opportunity to work with cutting-edge AI tools, this role not only enhances your analytical skills but also allows you to make a significant impact on customer success strategies. Enjoy the benefits of a long-term contract with the potential for extension, all while being part of a dynamic team dedicated to operational excellence and customer experience.
