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- Tasks: Provide 1st and 2nd line IT support for desktop and enterprise applications.
- Company: Global software solutions company based in London with a supportive team culture.
- Benefits: Enjoy free breakfast, remote work options, and great team dynamics.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: At least 1 year of IT Desktop Support experience and knowledge of Mac and Windows.
- Other info: Flexible remote working up to 2 days a week with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A global software solutions company located in London is seeking an IT Support Technician for a 12-month contract. The role includes providing 1st and 2nd level support for desktop and enterprise applications, troubleshooting issues, and configuring network settings.
Candidates should have at least 1 year of IT Desktop Support experience and familiarity with both Mac and Windows platforms. The position allows for up to 2 remote working days per week and offers supportive team dynamics, alongside great benefits like free breakfast.
IT Support Technician - Remote Options, 1st/2nd Line in City of London employer: EF Recruitment
Contact Detail:
EF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Remote Options, 1st/2nd Line in City of London
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on common troubleshooting scenarios. We all know that being able to talk through your thought process is key, especially when it comes to 1st and 2nd line support.
✨Tip Number 3
Don’t forget to showcase your experience with both Mac and Windows platforms during interviews. Highlighting your versatility can really set you apart from other candidates!
✨Tip Number 4
Apply through our website for the best chance at landing that IT Support Technician gig. We’re always looking for passionate individuals who want to be part of a supportive team dynamic!
We think you need these skills to ace IT Support Technician - Remote Options, 1st/2nd Line in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line support. We want to see how you've tackled troubleshooting issues and configured network settings in previous roles.
Show Off Your Skills: Don’t forget to mention your familiarity with both Mac and Windows platforms. We love seeing candidates who can navigate both systems effortlessly, so let us know what you’ve done!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re a great fit for the IT Support Technician role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at EF Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Mac and Windows platforms. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Communication Skills
As an IT Support Technician, you'll need to explain technical issues to non-technical users. Practice explaining complex concepts in simple terms, and be prepared to demonstrate how you would handle a support call or ticket.
✨Familiarise Yourself with Common Tools
Get to know the tools and software commonly used in IT support roles, such as ticketing systems and remote desktop applications. Mention any experience you have with these tools during the interview to highlight your readiness for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics and the company's approach to IT support. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
