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- Tasks: Lead strategic programmes to boost customer growth and retention in a dynamic SaaS environment.
- Company: Global leader in the SaaS marketplace with a vibrant office in central London.
- Benefits: Long contract, hybrid work, and free breakfast to fuel your day.
- Why this job: Make a real impact by driving change and collaborating with diverse teams.
- Qualifications: 5+ years in program and change management within SaaS, Sales, or Marketing.
- Other info: Join a cross-functional team and enhance your career in a supportive culture.
The predicted salary is between 48000 - 72000 £ per year.
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Business Change Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business: Marketing, Sales, Partnerships, Product, and Customer Success.
Responsibilities:
- Initiate and manage strategic programs that drive commercial outcomes, customer growth and retention.
- Collaborate with stakeholders across Marketing, Sales, Partnerships, Product and Customer Success.
Qualifications:
- 5+ years of experience in a program and change management role in SaaS, Sales, Marketing, and Go-To-Market.
- Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies.
- Demonstrated ability to influence at VP level and above.
- Demonstrated ability to build strong partnerships across teams.
- Ability to use data and insights to support and drive decision-making.
- Familiarity with project management tools and software e.g. APM PMQ or PMI PMP.
Benefits:
- Long contract
- Hybrid
- Free Breakfast
Business Change Manager - SaaS in City of London employer: EF Recruitment
Contact Detail:
EF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager - SaaS in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the SaaS industry, especially those who work in roles similar to the Business Change Manager. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they impact customer growth and retention. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Showcase your experience with data-driven decision-making. Be ready to discuss specific examples where you've used insights to influence outcomes. This is key for a role that involves collaboration across Marketing, Sales, and Product teams.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Change Manager - SaaS in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Change Manager. Highlight your experience in SaaS and any relevant projects you've managed that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven commercial outcomes and collaborated with cross-functional teams in the past.
Showcase Your Data Skills: Since data-driven decision-making is key, don’t forget to mention any tools or methodologies you’ve used to analyse data and drive change. This will show us you can back up your strategies with solid insights.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at EF Recruitment
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the SaaS industry, especially within the SME sector. Understand the latest trends and challenges that businesses face in this space, as it will help you speak confidently about how you can drive commercial outcomes.
✨Showcase Your Change Management Skills
Prepare specific examples from your past experiences where you've successfully managed change initiatives. Highlight your ability to influence stakeholders at all levels, especially at the VP level, as this is crucial for the role.
✨Collaborate Like a Pro
Since this role involves working with various teams like Marketing, Sales, and Product, be ready to discuss how you've effectively collaborated across departments in previous roles. Share stories that demonstrate your partnership-building skills.
✨Data-Driven Decision Making
Be prepared to talk about how you've used data and insights to inform your decisions in past projects. Bring examples of how data has influenced your strategies, particularly in customer retention and growth initiatives.