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- Tasks: Lead and support a vibrant residential community for international students.
- Company: EF Education First connects cultures through language and education in 50 countries.
- Benefits: Enjoy free accommodation, global career opportunities, and continuous professional development.
- Why this job: Make a real impact while developing leadership skills in a diverse, supportive environment.
- Qualifications: Must be reliable, friendly, and able to handle challenges with a positive attitude.
- Other info: This is a live-in role from October 2025 to October 2026, with flexible hours.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Residence Assistant Lead role at EF Language Abroad
1 week ago Be among the first 25 applicants
Join to apply for the Residence Assistant Lead role at EF Language Abroad
Fixed-Term/Full Time
Are you looking to develop your leadership skills while making a meaningful impact on the lives of international students? Do you thrive in a role where empathy, responsibility, and professionalism are key? If so, EF Education First invites you to join us as a Residence Advisor Lead – a role where you’ll help shape a supportive, welcoming residential community while growing within a truly global organisation.
Brighton
Fixed-Term/Full Time
Are you looking to develop your leadership skills while making a meaningful impact on the lives of international students? Do you thrive in a role where empathy, responsibility, and professionalism are key? If so, EF Education First invites you to join us as a Residence Advisor Lead – a role where you’ll help shape a supportive, welcoming residential community while growing within a truly global organisation.
Careers at EF | Open the world with us
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Your Role
You’ll support the Residence Manager and Residence Coordinator in running a smooth, efficient department while ensuring top-notch customer service for our students. As a live in role, your focus will be on creating a welcoming and lively home from home environment, maintaining EF\’s high standards, ensuring health and safety protocols are followed. You’ll also assist with administrative tasks, help with student inquiries, and liaise with local suppliers, all while promoting the best image of our school within the community.
This is a fixed-term, full-time position running from October 2025 – October 2026. The position involves working on shifts with varying hours over a 5 day week, including weekends. As a live-in role, free accommodation is provided.
Responsibilities
- Live in EF residential accommodation and oversee comfort, safety, and conduct of students on and out of school hours ensuring residence advisor duties such as room checks, curfew, and activities in the residence are in place
- To support the Residence Manager and team in running an efficient department
- To ensure the highest level of customer service and satisfaction is delivered to students
- Ensure weekends are run smoothly and residence assistants are supported
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To organize work processes and delegate duties between residential advisors
- To ensure standards of rooms and quality of service are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriate
- To advocate for a fun and lively environment within the residence
- Welcome new students and assist and departing students,
- Promote activities
- To assist with administration tasks by having accurate lists with important information to support the team and suppliers
- To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff
- To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff
- To follow EF procedures and take responsibility for fire safety
- School emergency phone duty on rota basis
Requirements
- Reliable, responsible, and able to work independently
- Highly motivated, energetic, positive
- Approachable, confident, and friendly personality
- Customer service oriented and strong communication skills
- Given the on -call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
- Attention to detail, organised & thorough
- Ability to handle difficult situations with ease & remain calm under pressure
- Sensitive approach to welfare issues
- All offers are subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
Why you will love working with EF
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- Accommodation provided
- Access to EF Hello language learning
EF Education First – Our History and Values
Career Progression at EF
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Production, Supply Chain, and Customer Service
-
Industries
Education Administration Programs
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Residence Assistant Lead employer: EF Language Abroad
Contact Detail:
EF Language Abroad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Assistant Lead
✨Tip Number 1
Familiarise yourself with EF Education First's mission and values. Understanding their commitment to education and cultural exchange will help you align your responses during interviews, showcasing your passion for their goals.
✨Tip Number 2
Highlight any previous experience in leadership or customer service roles. Be ready to share specific examples of how you've created a supportive environment or resolved conflicts, as these skills are crucial for the Residence Assistant Lead position.
✨Tip Number 3
Network with current or former employees of EF Education First. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your approach to student welfare and safety. Given the nature of the role, demonstrating your understanding of safeguarding procedures and your ability to handle sensitive situations will set you apart from other candidates.
We think you need these skills to ace Residence Assistant Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Residence Assistant Lead position. Understand the responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in leadership, customer service, and working with international students. Use specific examples that demonstrate your ability to create a supportive environment and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your commitment to student welfare. Mention specific instances where you've demonstrated empathy, responsibility, and professionalism in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EF Language Abroad
✨Show Your Leadership Skills
As a Residence Assistant Lead, you'll be expected to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project, highlighting your ability to motivate and support others.
✨Emphasise Empathy and Communication
This role requires a high level of empathy and communication skills. Be ready to discuss how you handle difficult situations with students and how you ensure their needs are met. Share specific instances where your approach made a positive impact.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how you would manage tasks such as room checks, curfews, and student activities, demonstrating your understanding of the role's demands.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the support provided to Residence Assistants, and the culture at EF Education First. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
