Student Experience Manager

Job Description

Description

Position at EF Language Abroad-Summer Camps

Student Experience Manager (Summer 2025)

Oxford (EF Oxford Brookes Summer School)

Full Time/Fixed Term

Are you looking to progress in your career while gaining exposure to international business? Would you like to take responsibility for hundreds of students’ experiences at an international summer school while collaborating with different teams of staff? If so, develop your management skills this summer with EF Education First!

Your Role

As Student Experience Manager, you will be the face of the EF school for our students: welcoming them with a smile, being approachable for their needs, and creating a lively atmosphere for them to create lasting memories.

Responsibilities

• You will ensure that quality targets are being delivered based on weekly feedback from students provided by the Student Services team whilst taking key decisions to move the programme forward and improve every week.
• You will be organising and supporting the Activities & Events team to provide a sufficient programme of activities that students will enjoy.
• You will support our Accommodation department for the arrival and departure days to ensure high-quality service for all students.
• You will manage and organise our big events and WOW moments to help drive the quality of our Activities and Events.
• You will share the emergency duty of the site on a rota basis.

Requirements

• Strong leadership skills with some management/team leading experience required.
• Commitment to the highest level of customer service.
• Sociable and fun disposition with the ability to motivate and energise others.
• English fluency and excellent communication skills.
• Able to work independently.
• Ability to work and thrive under pressure.
• All offers are subject to a clear enhanced DBS check and two references.
• Legally able to work in the UK at commencement of employment.
• This is a live-in position where accommodation and full board is provided at no extra cost.

Why you will love working with EF

• Continuous professional development.
• Work in a truly international environment.
• Regular social events.
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
• Staff are encouraged to innovate and take ownership of their ideas.
• Global career opportunities.
• Extensive pre-summer training.
• Access to EF Hello language learning.

EF Education First – Our History and Values

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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