At a Glance
- Tasks: Coordinate unforgettable weddings and events, ensuring every detail is perfect.
- Company: Join the vibrant team at Ashridge House, a stunning neo-gothic mansion.
- Benefits: Enjoy free gym access, pension schemes, and exciting learning opportunities.
- Other info: Be part of a diverse community committed to excellence and inclusion.
- Why this job: Make dreams come true while building lasting relationships in a dynamic environment.
- Qualifications: 3 years of event coordination experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Event Manager
Working hours: Monday‑Friday, weekends required as needed to deliver your events/showcases.
The Opportunity
This is an exciting opportunity to support our rapidly growing events business as a Wedding & Event Co‑Ordinator. We are looking for an ambitious, highly organized person with excellent people skills to join our dynamic Events team. You will be responsible for bringing each couple’s dream to life by delivering every detail of their wedding. You will also deliver excellent client events, from business conferences to private functions, working across both B2C and B2B. In the role you will work closely with clients, as well as with our Food and Beverage teams, to ensure a consistently flawless client experience and revenue growth.
Responsibilities
- Work with clients to coordinate and deliver their onsite events; agree requirements, set expectations, and provide effective communication to ensure an excellent event.
- Inform internal teams, clearly and proactively, of event requirements and client preferences; work together to ensure a successful outcome for all parties.
- Keep the CRM database up to date with client information and correspondence so you and others can use it for business intelligence and client management.
- Build successful, professional relationships with clients to understand their particular needs and encourage business development.
- Respond to residential enquiries and liaise with the appropriate internal teams.
- Assist the Sales team by meeting potential clients, showcasing Ashridge and booking repeat business.
- Understand the needs and expectations of each individual client by building a friendly and respectful working relationship.
- Maintain complete, accurate and up‑to‑date filing of all correspondence.
- Understand the history of Ashridge and, when required, give short tours of the House to clients.
- Prepare and deliver accurate invoices, sending them to clients within a timely manner prior to their events; follow up to ensure payment and escalating when appropriate.
- Use our project and financial management systems (Opera) to monitor financial data and debt management.
Key Attributes
- 3 years of experience and passion for delivering excellent client focus and service in a similar venue.
- Organized, detail oriented, able to multi‑task and meet deadlines in a pressurized environment.
- Vibrant person with a positive outlook, full of initiative and proactivity, who embraces change and loves building relationships.
- Real team player who sees no boundaries, strives to understand pressures and priorities of other teams and makes working together fun.
- Willing to go above and beyond, working extra hours when required.
- Technically confident, a quick learner and with strong computer skills (Microsoft packages, Opera, etc.).
- Excellent communicator both written and verbal, a good listener and clearly credible with clients and faculty.
- Able to negotiate and influence at all levels to agree responsibilities within a team.
- Experience working with Events and/or Food & Beverage teams.
- Experience with Opera CRM.
- Experience with HubSpot.
- Commercially aware understanding of contracts, pricing, cost implications of decisions etc.
What can we offer you?
- Free access to the onsite gym
- Access to the company pension scheme and healthcare schemes
- Great learning and development opportunities
- Regular staff social events
About us
Ashridge House is an award‑winning Grade 1 listed neo‑gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business. When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.
Wedding and Events Coordinator employer: EF Education First
At Ashridge House, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values excellence in service and hospitality. Our team enjoys great benefits such as free gym access, a comprehensive pension scheme, and ample opportunities for professional development, all within the stunning backdrop of our historic venue in Berkhamsted. Join us to be part of a supportive community that celebrates diversity and encourages personal growth while delivering unforgettable events.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding and Events Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like EF Education First. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to EF Education First
Don't be shy about reaching out to EF Education First directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Wedding and Events Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about EF Education First and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at EF Education First
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
