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- Tasks: Welcome students, organise activities, and provide top-notch customer service at our summer camp.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain valuable experience, enjoy social events, and access career development opportunities.
- Why this job: Make a real difference in students' lives while working in a vibrant, multicultural environment.
- Qualifications: Outgoing, detail-oriented team player with a passion for customer service.
- Other info: Fast-track your career with global opportunities and continuous professional development.
The predicted salary is between 13 - 16 £ per hour.
Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Student Services Coordinator with EF Education First summer camps.
EF Education First’s mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange.
Your roles and responsibilities as Student Services Coordinator:
- EF is searching for an empathetic, energetic and organised individual to join our summer team as a Student Services Coordinator for our summer camp in Brighton.
- This is the perfect opportunity to develop your customer service skills whilst gaining experience within an international organisation.
- As the Student Services Coordinator, you will be responsible for welcoming our students into the summer camp, being approachable for their needs, and creating a lively and exciting atmosphere for them to enjoy.
- You will work closely with the Student Services Manager and have a link to all departments, meaning no day will be the same.
- You will be involved in preparing for new arrivals, relaying activity information, delivering briefings to new staff, running activities and events, and dealing with student discipline and welfare issues.
- The role can be very rewarding as it involves working alongside all the departments as well as closely with the students.
- You will develop knowledge from each department, making it a great stepping-stone for future roles within the company.
- Dealing with student and staff queries daily will enhance your customer service skills, communication skills, and your ability to problem-solve and react quickly to demanding tasks.
Requirements:
- Must be a team player that can lead from the front, be outgoing and have great attention to detail.
- You should be passionate about customer service and providing quality.
- Ability to work under pressure and in a high-paced environment.
- Legally able to work in the UK.
- Fluent in English.
- If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply!
Why you’ll love working with EF in Brighton:
- Experience working in a diverse and vibrant area.
- Continuous professional development.
- Work in a truly international environment.
- Regular social events.
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
- Global career opportunities.
- External trainings on safeguarding and mental health first aid.
- Summer camp canteen.
- Subsided accommodation available.
Summer Student Services Coordinator employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EF Education First. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your teamwork spirit! EF loves collaborative individuals, so be prepared to discuss how you've worked effectively in teams before. Highlight any leadership roles or situations where you helped resolve conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant community this summer!
We think you need these skills to ace Summer Student Services Coordinator
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and working with young people shine through in your application. We want to see that you’re genuinely excited about the role and the opportunity to make a difference!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our mission of opening the world through education.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Student Services Coordinator role. Share specific examples of your past experiences and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at EF Education First
✨Know the Company Inside Out
Before your interview, take some time to research EF Education First. Understand their mission, values, and the specific role of a Student Services Coordinator. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since this role is all about providing world-class customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about situations where you resolved issues or created a positive experience for others.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various situations that may arise at the summer camp. Practice responses to potential scenarios involving student welfare, discipline, or event management. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Emphasise Teamwork and Communication
As a Student Services Coordinator, you'll be working closely with different departments and students. Highlight your teamwork experiences and how you communicate effectively with diverse groups. Share specific examples that illustrate your collaborative spirit and adaptability.
