Summer Residence Manager

Summer Residence Manager

Seasonal 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant residence for international students, creating unforgettable experiences.
  • Company: Join EF Education First, a global leader in education and cultural exchange.
  • Benefits: Gain professional development, enjoy social events, and work in a diverse environment.
  • Why this job: Make a real impact while enhancing your leadership skills in a fun, dynamic setting.
  • Qualifications: Team management experience and a positive, customer-focused attitude are preferred.
  • Other info: Enjoy extensive training and global career opportunities in a supportive community.

The predicted salary is between 24000 - 36000 Β£ per year.

Are you looking to develop your leadership and management skills within international business? Does the prospect of running a residence full of language students from around the world excite you? If so, EF Education First invites you to join us as Residence Manager and be part of our mission to open the world through education.

EF Education First’s mission is opening the world through education. A career with EF combines the support and opportunity of a large international organization, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange.

Your Role

Tasked with being in charge of the onsite residence staff; you will create a home from home environment for our international students by assisting your residence leaders in guiding their groups from the unfamiliar to the unforgettable. If you are looking for a hectic yet sociable, fun yet challenging work environment, we would love to hear from you. In return, we offer you a great community in which to work and develop your professional skills. After a summer of working as a Residence Manager, you will leave having created truly amazing memories for your students and will have managed a team of international staff. You will expand your organisational skills to ensure the room allocations are maximised and that our logistics systems are up to date.

Responsibilities

  • Working with the summer management team to deliver an exceptional experience to our students.
  • A live-in position that sees you having the overall responsibility for a hotel/residence and the students/staff who are staying there.
  • You will manage room assignments, coordinate arrivals and departures, and ensure a seamless experience for our students.
  • You will liaise with residence owners and staff on anything from cleaning, maintenance, to theme events and safety.

Requirements

  • A flexible approach to hours of work undertaken is essential.
  • Experience of managing or leading a team desirable.
  • Highly motivated, energetic, positive.
  • Customer service orientated, friendly & approachable manner.
  • Able to remain calm under pressure & to diffuse potentially difficult situations.
  • Sensitive to needs of international students living away from home.
  • Excellent communicator with students, colleagues, and external clients.
  • Attention to detail, organized & thorough.
  • All offers are subject to a clear enhanced DBS check and two references.
  • Right to work in the UK on commencement of employment.

Why you will love working with EF

  • Continuous professional development.
  • Work in a truly international environment.
  • Regular social events.
  • Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
  • Global career opportunities.
  • Extensive pre-summer training provided.

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

Summer Residence Manager employer: EF Education First

EF Education First is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to enhance their leadership skills in a dynamic international environment. As a Residence Manager, you will not only create unforgettable experiences for students from around the globe but also benefit from extensive professional development opportunities, regular social events, and a supportive community that encourages innovation and career growth. Join us in Brighton and be part of a mission that opens the world through education while enjoying a fulfilling and rewarding summer experience.
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Contact Detail:

EF Education First Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Summer Residence Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the education and hospitality sectors. Attend events or join online groups where you can meet people who might know about opportunities at EF Education First or similar organisations.

✨Tip Number 2

Show off your personality! When you get the chance to chat with potential employers, let your enthusiasm for education and international experiences shine through. They want to see that you're not just qualified, but also a great fit for their vibrant community.

✨Tip Number 3

Prepare for the interview by researching EF's mission and values. Think about how your experiences align with their goals of creating a welcoming environment for international students. This will help you stand out as someone who truly gets what they're all about.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EF family and ready to take on the challenge of being a Residence Manager.

We think you need these skills to ace Summer Residence Manager

Leadership Skills
Team Management
Customer Service Orientation
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Flexibility
Cultural Sensitivity
Calmness Under Pressure
Event Coordination
Logistics Management
Motivation and Energy
Approachability

Some tips for your application 🫑

Show Your Passion for Education: When writing your application, let your enthusiasm for education and cultural exchange shine through. We want to see how excited you are about creating a welcoming environment for international students!

Highlight Your Leadership Skills: Make sure to showcase any experience you have in managing or leading a team. We’re looking for someone who can inspire and guide others, so share examples of how you've done this in the past.

Be Personable and Approachable: Since you'll be working closely with students from all over the world, it’s important to convey your friendly and approachable nature in your application. Use a warm tone and share experiences that demonstrate your customer service skills.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at EF Education First

✨Know Your Stuff

Before the interview, make sure you understand EF Education First's mission and values. Familiarise yourself with their approach to education and how they create a welcoming environment for international students. This will show your genuine interest in the role and help you connect your experiences to their goals.

✨Showcase Your Leadership Skills

As a Residence Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or led a group. Highlight your ability to motivate others, resolve conflicts, and create a positive atmosphere, especially in high-pressure situations.

✨Emphasise Your Customer Service Experience

Since this role involves working closely with students, it's crucial to demonstrate your customer service skills. Share specific instances where you've gone above and beyond to ensure someone's satisfaction, particularly in a multicultural setting. This will illustrate your friendly and approachable manner.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. You might ask about the training process for new managers or how EF supports its staff in creating memorable experiences for students. This not only shows your interest but also helps you gauge if the role is the right fit for you.

Summer Residence Manager
EF Education First
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