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- Tasks: Enhance and support our Salesforce platform while leveraging AI for smarter solutions.
- Company: Join Hult, a forward-thinking tech team in London.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborate with a passionate team and grow your Salesforce expertise.
- Why this job: Make a real impact by improving user experience and driving innovation with AI.
- Qualifications: 2+ years as a Salesforce Administrator with strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Mid-Level Salesforce Administrator, you’ll play a vital role at Hult. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by gathering requirements, designing scalable best practice solutions, and providing excellent support to our internal users. Our Salesforce user experience is of great importance to us; therefore, the Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction as a priority.
At Hult, we are actively embracing AI to transform how we work—we're looking for someone who shares this mindset and is excited to leverage AI tools to drive efficiency, innovation, and smarter solutions across our Salesforce ecosystem. We are looking for someone with a good understanding of the Salesforce platform who can understand both our current setup and business objectives in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project.
The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms and clearly explain design options and their potential impact. In the role of Salesforce Admin you will report to the Technical Delivery Lead and you will contribute to the day to day administration of our Salesforce system while learning the breadth of knowledge from our in-house team. You will be joining our fast-paced Hult Tech Team at its head office in London, working alongside other Salesforce Admins, Developers, and Tech Product Owners.
Key Responsibilities- Design, develop, and deploy custom scalable Salesforce solutions using declarative tools such as Flow, validation rules, etc across the different clouds (Sales, Service)
- Evaluate and implement Salesforce AI features (such as Agents & Prompt Builder) to enhance user productivity and business outcomes
- Leverage AI-powered development tools (e.g., Agentforce Vibes) to accelerate solution delivery
- Setup and maintain integrations with 3rd party packages (Conga, Calendly, Financial Force, etc)
- Understand when to use declarative capabilities vs code solutions, including when AI-assisted automation is the optimal approach
- All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules
- Identify opportunities for improving the use of technology to benefit the business operation
- Work with the wider Salesforce team and other business units on projects related to Salesforce administration
- Oversee support tickets
- Perform audits to identify irregularities and maintain a high degree of data quality
- Monitor platform usage and adoption
- Keep up to date with release features—especially AI advancements within the Salesforce ecosystem—and strive to implement new solutions where applicable
- Maintain technical documentation up to date
- 2+ years experience working as a Salesforce Administrator
- Salesforce Administrator – required
- Salesforce Certified App Builder – preferred
- Salesforce Agentforce Specialist – preferred
- Proficiency with declarative tools such as Flows and Validation rules
- Data-driven and data literate, Strong analytical mindset
- Knowledge of Sales Cloud and Service Cloud features
- Familiarity with Salesforce AI tools (Agentforce, Prompt Builder, Data Cloud) – hands‑on experience preferred, awareness required
- Experience using AI-powered development tools (e.g., Agentforce Vibes) – preferred
- Comfortable using AI productivity tools (e.g., Claude, Copilot, ChatGPT) to enhance day-to-day workflows
- Knowledge of SOQL preferred
- Knowledge of deployment cycle, change management and governance
- Methodical testing approach
- Familiarity with Agile/Scrum methodologies preferred
- A proactive attitude towards platform enhancements
- Strong problem-solving and analytical skills
- An AI-enabled mindset: curious about emerging technologies, willing to experiment, and eager to find innovative ways to work smarter
- Excellent communication and teamwork abilities
- Ability to work independently and in a team environment
- A keen interest in developing and growing Salesforce knowledge
- Creative and positive in approach and able to adapt to a changing environment
Salesforce Administrator employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Admins or professionals in the field through LinkedIn or local meetups. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, including any custom solutions you've designed. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and best practices. Be ready to discuss how you've used AI tools in your previous roles to enhance user experience and drive efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Hult.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Salesforce Administrator role. Highlight your experience with Salesforce, especially any projects where you've improved user satisfaction or implemented AI tools.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about the role and how you can contribute to our team. Share specific examples of how you've tackled challenges in previous roles, particularly around user management and support.
Showcase Your Technical Skills: Don’t forget to mention your proficiency with declarative tools like Flow and validation rules. If you’ve worked with AI features in Salesforce, make sure to highlight that too—it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EF Education First
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand the key features of Sales Cloud and Service Cloud, and be ready to discuss how you've used declarative tools like Flows and validation rules in past roles. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Show Off Your AI Enthusiasm
Since Hult is keen on embracing AI, come prepared to talk about any experience you have with Salesforce AI tools like Agentforce or Prompt Builder. Share examples of how you've used AI to enhance productivity or solve problems in previous roles. This will demonstrate your alignment with their innovative mindset.
✨Communicate Like a Pro
You’ll need to liaise with stakeholders at all levels, so practice explaining technical concepts in simple terms. Think of scenarios where you had to translate complex information for non-technical users. This will highlight your communication skills and ability to work collaboratively within a team.
✨Be Ready for Change Management Questions
Given the dynamic nature of the role, expect questions around change management and governance. Prepare examples of how you've managed changes in previous projects, including how you handled user training and support tickets. This will showcase your proactive attitude and problem-solving skills.