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For Companies At a Glance
- Tasks: Be the go-to person for our international students, ensuring a safe and welcoming environment.
- Company: Join EF Education First, a leader in global education with a vibrant community across 50 countries.
- Benefits: Enjoy live-in accommodation, full board, and opportunities for professional development and social events.
- Why this job: Make a real impact on students' lives while gaining valuable experience in a multicultural setting.
- Qualifications: Must be energetic, customer-focused, and able to handle challenges with a positive attitude.
- Other info: This role runs from June/July to August 2025, with potential for permanent employment.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Embark on a memorable summer with EF Education First, a trailblazer in international education, as we invite you to join our dynamic student Residence Team. This summer role isn't just a job; it's a gateway to a vibrant community, an opportunity to bridge cultures, and a chance to transform lives, including your own.
EF’s mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.
Your Role
EF Oxford Summer School is seeking a responsible and energetic individual to join our Residence Team for summer 2025. As Residence Night Advisor, you’ll play a vital part in creating a safe, welcoming, and memorable living environment for our international students, helping them feel at home while they explore a new country and culture. If you’re ready to step into a dynamic, people-focused role and help make a difference for students this summer, we’d love to hear from you!
Roles run from June/July – August 2025 on a full-time, fixed term basis, with potential for permanent employment post summer.
Responsibilities
- A constant presence at the student reception during the afternoon into the evening based at our sole residence
- Carry out the lead role on nightly curfew checks
- To ensure the smooth running of administration tasks relating to residence work such as preparing arrival information, organising keys and handling student queries
- Follow up on attendance and welfare checks throughout the day in accordance with EF’s Safeguarding and Missing Student policies
- Dealing directly with residence supplier to solve issues that may arise such as student lock-outs, or report maintenance issues to the supplier as required or directed by students and their leaders
- Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks
- To ensure the residences provide a comfortable, safe living environment
- To provide the highest level of customer service at all times
- Liaises with external suppliers where cleaning/maintenance issues are reported
- Ensures allocation information sent to residence suppliers is accurate and on time
- Assists with arrival & departure documents and preparation of keys for all arrivals
- Ensures access to basic cleaning materials, spare bedding and ready to do essential emergency cleaning if required for unexpected arrivals
- Follows up any disciplinary issues together with the Summer Residence Manager and ensures sanctions are applied in line with EF’s residence rules and regulations
- Shares emergency duty on a rota basis
Requirements
- Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- All offers are subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
- This is a live-in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this
Why you will love working with EF
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- Pre summer training
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.? References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.? Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.? Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Residence Night Supervisor employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Night Supervisor
✨Tip Number 1
Familiarize yourself with EF Education First's mission and values. Understanding their commitment to education and cultural exchange will help you align your responses during the interview, showcasing your passion for these areas.
✨Tip Number 2
Highlight any previous experience working in multicultural environments or with international students. Sharing specific examples of how you've successfully navigated diverse situations can demonstrate your suitability for the Residence Night Supervisor role.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since this role requires a friendly and approachable demeanor, think of scenarios where you've provided exceptional service or resolved conflicts effectively.
✨Tip Number 4
Be ready to showcase your organizational skills. The role involves managing various administrative tasks, so consider sharing examples of how you've successfully handled multiple responsibilities in a fast-paced environment.
We think you need these skills to ace Residence Night Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Residence Night Supervisor position. Understand the responsibilities and requirements, and think about how your experiences align with them.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service, administration, or working with international students. Use specific examples to demonstrate your skills and how they relate to the role.
Show Your Passion for Education: EF values individuals who are excited about education and cultural exchange. Make sure to convey your enthusiasm for these areas in your cover letter and throughout your application.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords from the posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at EF Education First
✨Show Your Passion for Education
Make sure to express your enthusiasm for education and cultural exchange during the interview. Share any personal experiences that highlight your commitment to helping students feel at home in a new environment.
✨Demonstrate Customer Service Skills
Since this role requires a high level of customer service, prepare examples of how you've successfully handled difficult situations or provided exceptional support to others. Highlight your friendly and approachable demeanor.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to remain calm under pressure and handle emergencies. Think of specific scenarios where you had to diffuse a tense situation or manage a crisis effectively.
✨Highlight Your Organizational Skills
Discuss your attention to detail and organizational abilities, especially in relation to managing administrative tasks. Provide examples of how you've kept things running smoothly in previous roles or projects.
