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- Tasks: Coordinate participant experiences for Executive Education programs and manage logistics seamlessly.
- Company: Join a global organisation dedicated to education with a supportive team culture.
- Benefits: Attractive salary, hybrid working, training opportunities, and paid sabbaticals.
- Other info: Opportunity for career progression and recognition for your contributions.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills, tech-savvy, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Office location: Ashridge House, Berkhamsted, Hertfordshire, HP3 1NS (with some flexibility to work from home when suitable, pending client needs).
The Project Coordinator is responsible for ensuring our participants have an excellent experience while attending our Executive Education programs. You will make sure the program logistics – from online meeting links to bedrooms – are organized and ready and own the communication with participants to provide all relevant information – from welcome pack to final certificate – throughout the program. Your ability to be well organized and work closely with multiple Project Managers to work on different clients is key. You will also be expected to become proficient at our delivery technologies for online programs and to work efficiently on internal systems such as Salesforce, Opera and Monday.com. Training (formal and on-the-job) will be provided during and after the onboarding period.
This is an opportunity to join our accomplished team in a varied role with responsibility and purpose alongside motivated people and for a global organisation committed to education.
Why work for us?
- Opportunities to work on projects and develop products for our clients, producing meaningful work that makes a difference to people’s lives.
- Developing our talent is core to our values.
- We provide regular training, access to self-development platforms, real ownership, and career progression opportunities.
- Hybrid working arrangements potential.
- An attractive salary (based on track record) and benefits packages.
- Comprehensive onboarding and development programs.
- Length of Service Recognition including paid sabbatical.
- A strong network of international peers and collaborators.
Key responsibilities
- Owning the participant journey from welcome pack to final certificate with expert support and a personal touch.
- Creating and organising excellent welcome packs, program portals and any program materials, together with your Project Manager and Program Director, according to the program timeline.
- Running orientation calls to clarify expectations, answer questions and prepare participants for the program ahead.
- Communicating and responding to participant queries in a timely, supportive and professional manner.
- Liaising with Ashridge House (our main campus) to arrange any program logistics such as teaching room set up, accommodation, meals, and transport.
- Hosting participants at Ashridge House to ensure the best program experience.
- Working closely with Faculty and Technical Facilitator to get all technical elements of online programs ready such as meeting links and breakout rooms.
- Delivering excellent technical facilitation and troubleshooting for online programs.
- Providing insights to program review meetings to identify improvement areas for future programs.
Person Description
You are an optimistic and solution-focused person who believes ‘nothing is impossible’. You are naturally organized, efficient and on top of all details – having it all planned out. You are driven and willing to take ownership but work closely with your team at the same time. You are tech savvy and agile to thrive in a dynamic and entrepreneurial environment. You care about your work and people around you to always give the highest quality and to go above and beyond to deliver an excellent experience. You have great people and communication skills to be able to work confidently with senior clients and colleagues. When a job is done, you start thinking ‘how can we do this better next time?’
Project Coordinator employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you fit in, so think about how your skills align with their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are talking about your experiences, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Coordinator role. Highlight your organisational skills and any experience you have with managing logistics or working with multiple stakeholders, as these are key to the position.
Showcase Your Tech Savviness: Since you'll be using various technologies like Salesforce and Monday.com, mention any relevant tech skills or experiences in your application. We love candidates who are comfortable with digital tools and can adapt quickly!
Communicate Clearly: Your written communication should reflect the professional yet friendly tone we value at StudySmarter. Be clear and concise in your application, and don’t forget to express your enthusiasm for creating excellent participant experiences!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EF Education First
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can enhance the participant journey and improve program logistics.
✨Showcase Your Organisational Skills
Since this role requires excellent organisation, prepare examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss specific tools or methods you use to stay organised, especially if you have experience with systems like Salesforce or Monday.com.
✨Demonstrate Your People Skills
The Project Coordinator needs to communicate effectively with participants and colleagues. Think of instances where you've successfully resolved queries or improved a client’s experience. Highlight your ability to build rapport and provide support, as this will resonate well with the interviewers.
✨Be Tech-Savvy and Ready to Learn
As the role involves using various delivery technologies, express your enthusiasm for learning new tools. Share any relevant tech experiences you have, and be prepared to discuss how you adapt to new systems quickly. This shows you're proactive and ready to thrive in a dynamic environment.