At a Glance
- Tasks: Coordinate and support high-value academic programmes with a focus on student satisfaction.
- Company: Join Hult Ashridge, a globally recognised executive business school with a collaborative culture.
- Benefits: Enjoy flexible working, 25 days holiday, gym access, and excellent healthcare schemes.
- Other info: Full training provided; great career growth opportunities in the higher education sector.
- Why this job: Make a real impact in education while developing your skills in a dynamic environment.
- Qualifications: Organised, tech-savvy team player with strong communication skills and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ashridge, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Senior Program Manager, Coaching Qualifications
About Us
Hult Ashridge is part of Hult International Business School, a globally recognised triple-accredited executive business school. We have been supporting the learning and development of leaders for over 65 years. Hult Ashridge focuses on the delivery of Executive Qualifications and Apprenticeships to over 1,000 students (including apprentices).
The Opportunity
This is a rare opportunity to join our excellent qualifications team as a Qualifications Program Coordinator. To be successful, you will be an organized, flexible and hard-working person who embraces change, brings positive energy to the team and works well under pressure. Our Program Coordinators are experts at delivering exceptional participant and faculty support for our high value academic programs. They have proven skills as communicators, are highly organized and work proactively to ensure programs are delivered to a very high standard and achieve excellent student satisfaction.
Responsibilities
- Proactive coordination of their Qualifications programs guided by the Program Manager and the Academic Director to ensure programs run smoothly.
- Close liaison with Ashridge House for all services required whilst delivering programs on-site.
- Technical facilitation to support faculty and participants when delivering programs online.
- Become an expert on their program, referring to handbooks, assignment briefs and regulations, so can advise and respond to student and other queries.
- Excellent administration of program documentation, student enrollment, assessment, marking and results dissemination, student activity and progress tracking, accurate student records and reporting.
- Ensure successful delivery of program activities: the student experience, planning and booking logistics/resources, program materials and student satisfaction surveys.
- Build excellent relationships with internal teams: faculty, finance, house, sales, to share knowledge and mutual needs, be a trusted go-to person for their program.
- Accurate and timely use of our internal invoicing system to process invoices to pay suppliers (including Adjuncts).
- Setting up and using strategic technical platforms, including: Oracle Student Learning Portal and Student database (MyCourses and MyStudents), Zoom and Teams for webinars/online presentations.
Candidate Profile
- A proficient user of Microsoft Office software, in particular Excel and PowerPoint.
- A good working knowledge of Teams and Zoom.
- Relational and a team player with a practical can-do attitude.
- Organised, forward planner with great attention to detail and knows when to stop checking and move to action for optimum quality/speed balance.
- Desire for efficiency and constant improvement.
- Tech-savvy, confident person who embraces change, tries new things and exploits tech.
Desirable
- Educated to degree level or relevant business qualification or experience.
- Experience of higher education sector is helpful.
- Experience with Oracle and Learning Management Systems such as MyCourses is desirable but not essential, and full training will be given.
Employee Benefits
- Flexible working with 1 day per week working from home allowed in line with operational requirements.
- 25 days paid holiday each year.
- Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities).
- Access to excellent company pension and healthcare schemes.
- Free access to Leadership Live, our award-winning online learning resource tool.
- Free on-site parking.
Program Coordinator, Qualifications employer: EF Education First
Hult Ashridge is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation and collaboration thrive. Located in the picturesque setting of Berkhamsted, employees enjoy flexible working arrangements, generous holiday allowances, and access to outstanding facilities including a gym and wellness resources. With a commitment to professional development and a supportive team environment, Hult Ashridge provides a fulfilling workplace for those looking to make a meaningful impact in the field of executive education.
StudySmarter Expert Advice🤫
We think this is how you could land Program Coordinator, Qualifications
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Hult Ashridge is all about supporting leaders, so think about how your experiences align with their mission and be ready to share!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've successfully managed projects or coordinated events in the past. This will demonstrate that you're the perfect fit for the Program Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hult Ashridge team.
We think you need these skills to ace Program Coordinator, Qualifications
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Program Coordinator role. Highlight your organisational skills and experience in supporting academic programmes, as these are key to what we’re looking for.
Show Off Your Tech Skills:Since we’re all about embracing technology, don’t forget to mention your proficiency with tools like Microsoft Office, Zoom, and Teams. If you’ve got experience with Learning Management Systems, that’s a bonus!
Be Personable:We love a good team player! In your application, share examples of how you’ve built relationships in previous roles. This will show us you’re the kind of person who can connect with faculty and students alike.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at EF Education First
✨Know Your Program Inside Out
Before the interview, dive deep into the specifics of the Qualifications programs you'll be coordinating. Familiarise yourself with the handbooks, assignment briefs, and any relevant regulations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Program Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. Highlight how your attention to detail has led to successful outcomes, especially under pressure.
✨Demonstrate Your Tech Savviness
Since the role involves using various technical platforms like Oracle and Zoom, be ready to discuss your experience with these tools. If you haven't used them before, mention your willingness to learn and adapt quickly. Maybe even share a time when you embraced new technology to improve efficiency.
✨Build Rapport with the Interviewers
During the interview, aim to build a connection with your interviewers. Ask insightful questions about the team dynamics and how they collaborate with other departments. This shows that you're not just interested in the role, but also in becoming a valuable part of their team.
