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- Tasks: Be the friendly face for students, ensuring a vibrant and supportive language travel experience.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Gain valuable experience, boost your CV, and enjoy regular social events.
- Why this job: Make a real impact while working in a dynamic international environment.
- Qualifications: Energetic, organised, and excellent at communication with a positive attitude.
- Other info: Opportunities for career growth and innovation in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
EF Oxford International Language Campus is looking for friendly, empathetic and customer-focused individuals to join our team as Student Services Coordinators for summer 2025.
Position Details:
- Full-time
- 6 days a week
- Fixed-term contract between June 22nd – August 14th 2025
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run language travel experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations. If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.
Responsibilities:
- To provide outstanding customer service
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To maintain excellent relationships with sales colleagues, giving prompt, consistent service
- Participates in student intakes, including preparing welcome bags and producing student identification badges
- Deals with general daily student enquiries
- Tracks student attendance; monitoring and recording daily registers, following up with non-attending students
- Assist with student satisfaction follow ups as and when required
- Checks and accepts delivery of school supplies
- Issues new staff with name badges and helps maintain school noticeboards
- Ensures reception area is kept clean, tidy & professional looking at all times
- Shares emergency duty on a rota basis
Requirements:
- Highly motivated, energetic and positive
- Excellent communication and customer service skills
- Confident with IT
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
- All offers are subject to a clear enhanced DBS check and two references
- Right to work in the UK upon commencement of your contract
Why you will love working with EF:
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Ambition is nurtured and career enhancement opportunities are available post summer
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Student Services Coordinator in Oxford employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Coordinator in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for students, think of scenarios where you might need to handle tricky situations. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; share your ideas on how you can enhance the student experience. This shows you're not only enthusiastic but also ready to take initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Summer Student Services Coordinator in Oxford
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and empathetic side. Remember, we’re looking for someone who can connect with students and staff alike.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Services Coordinator. Mention any relevant customer service experience or situations where you've created a supportive environment for others.
Show Your Enthusiasm: We love candidates who are passionate about education and international experiences! In your application, express why you’re excited about this opportunity and how it fits into your career goals. A little enthusiasm goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at EF Education First
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Services Coordinator. Familiarise yourself with the key tasks like providing outstanding customer service and supporting students. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your People Skills
Since this role is all about being friendly and empathetic, prepare examples from your past experiences where you've successfully interacted with customers or resolved conflicts. Highlighting your communication skills will show that you're a great fit for creating a supportive environment for international students.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and difficult situations. Think of scenarios where you remained calm and positive under stress. This will prove your ability to manage challenges effectively, which is crucial in a busy service environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or training opportunities. This shows your genuine interest in the position and helps you gauge if the company aligns with your career goals. Plus, it’s a great way to leave a lasting impression!
