At a Glance
- Tasks: Support international students and create a vibrant campus experience.
- Company: Join EF Language Abroad, a global leader in education.
- Benefits: Gain valuable skills, flexible hours, and potential for permanent position.
- Other info: Work in a diverse environment with fast-tracked career opportunities.
- Why this job: Be the first point of contact and make a real difference in students' lives.
- Qualifications: Energetic, organised, and confident with IT; customer service skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
EF Manchester International Language Campus is looking for an organized and customer-focused individual to join our team as a Student Services Coordinator. In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging, and well‑run campus experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
Hourly contract with potential for permanent. If you’re proactive, personable, and eager to gain experience within international business, we encourage you to apply.
Responsibilities:- To support students in their daily life and enable them to achieve the best experience and highest learning possible.
- To maintain excellent relationships with sales colleagues, giving prompt, consistent service.
- Participates in student intakes, including preparing welcome bags and producing student identification badges.
- Deals with general daily student enquiries.
- Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students.
- Assist with student satisfaction follow ups as and when required.
- Ensures reception area is kept clean, tidy & professional looking at all times.
- Highly motivated, energetic, positive.
- Confident with IT.
- Enjoys working in a busy & varied service environment.
- Highly organised with attention to detail.
- Ability to handle difficult situations with ease & remain calm & positive under pressure.
- Flexible attitude to work and creative problem solver.
All offers are subject to a clear enhanced DBS check and two references. Legally able to work in the UK at commencement of employment.
Why you will love working with EF:- Work in a truly international environment.
- Ambition is nurtured and fast‑tracked career enhancement opportunities are provided.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Student Services Coordinator in Manchester employer: EF Education First
EF Manchester International Language Campus is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about supporting international students. With a commitment to employee growth, you will have access to fast-tracked career enhancement opportunities while working in a dynamic environment that values innovation and ownership of ideas. Join us to make a meaningful impact in the lives of students from around the world, all within the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Coordinator in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Student Services Coordinator, especially your customer service experience and organisational skills.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples where you've handled difficult situations calmly and positively. This is key for a role that involves supporting students and maintaining a vibrant campus environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Student Services Coordinator in Manchester
Some tips for your application 🫡
Show Your Organisational Skills:As a Student Services Coordinator, being organised is key! Make sure your application highlights any experience you have in managing tasks or events. We want to see how you can keep things running smoothly!
Be Personable and Proactive:This role is all about creating a welcoming environment for students. Use your application to showcase your friendly personality and any customer service experience. Let us know how you go the extra mile to help others!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can connect their skills to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at EF!
How to prepare for a job interview at EF Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Student Services Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as supporting students and maintaining relationships with sales colleagues. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact for students, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled enquiries or resolved issues effectively. This will show that you can create a welcoming environment for international students.
✨Demonstrate Your Organisational Skills
The job requires a highly organised individual, so come ready to share how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially in busy environments. This will highlight your ability to handle multiple responsibilities efficiently.
✨Prepare for Situational Questions
Expect questions that assess how you handle difficult situations. Think of scenarios where you remained calm under pressure or creatively solved a problem. Practising these responses will help you convey your positive attitude and flexibility, which are key traits for this role.
