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For Companies At a Glance
- Tasks: Lead and support students in a vibrant international summer school environment.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain valuable experience, boost your CV, and enjoy accommodation and meals.
- Why this job: Make a real difference while developing your leadership and customer service skills.
- Qualifications: Energetic, organised, and empathetic individuals with excellent communication skills.
- Other info: Opportunities for progression and a fun, diverse work culture await you!
The predicted salary is between 20000 - 25000 ÂŁ per year.
EF (Education First) is seeking natural-born leaders to join our summer management teams at our international summer schools across the UK. We are looking for empathetic, energetic and organised individuals to fill a variety of coordinator and management roles, where you will play a key role in delivering outstanding student experiences.
Position Details:
- Full-time
- Fixed-term contracts between June – August 2026
- Schools based in London, Bournemouth, Brighton, Cambridge, Eastbourne, Isle of Wight, Oxford, Torquay and York
- Accommodation and full board provided if necessary
- Potential for post summer full-time employment
This is an exciting opportunity to develop your leadership, customer service and operational skills within international business. If you are looking to boost your CV this summer, all while making a real difference to young people from around the world, we’d love to hear from you.
What roles are we hiring for?
- Student Services Coordinator / Manager
- Student Welfare Coordinator / Manager
- Residence Coordinator / Manager
- Activities & Events Coordinator / Manager
Responsibilities Overview
Student Experience, Welfare & Safeguarding
- Support student wellbeing, welfare and safeguarding at all times
- Act as a trusted point of contact for student queries, concerns and day-to-day needs
- Respond calmly and professionally to incidents and emergencies, in line with EF procedures
- Support homesick or vulnerable students and ensure safeguarding concerns are shared with relevant staff
Teamwork, Leadership & Communication
- Delegate tasks, create rotas where applicable and contribute to staff briefings
- Work closely with managers and across departments to ensure clear communication
- Promote a strong “one team” culture across school operations
Administration & Customer Service
- Deliver outstanding customer service at all times
- Support arrivals, departures, reception duties and student onboarding
- Maintain accurate records, schedules, attendance logs and reports
- Assist with feedback collection, student satisfaction follow-ups and general enquiries
Activities & Events
- Plan, promote, and deliver engaging activities, events and excursions
- Ensure activities are safe, inclusive, well communicated and delivered to a high standard
- Support large-scale events and contribute creatively to the overall student experience
- Liaise with suppliers and support logistics for trips and events
Residential & Operational Support
- Support the smooth running of student residences, including arrivals, departures, curfews and weekend operations
- Assist with room checks, building standards, safety procedures and fire evacuations
- Handle residence-related queries, supplier issues and last-minute changes
- Help maintain a safe, welcoming and well-organised living environment
Requirements
- Right to work in the UK upon commencement of your contract
- Highly motivated, energetic and positive
- Empathetic and culturally intelligent
- Excellent communication and customer service skills
- Confident with IT and excel
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
- Secondary language proficiency a plus
- All offers are subject to a clear enhanced background check and two references
How to apply
Please submit your application using the 'Apply Now' button. As part of the process, you’ll be asked to provide your personal details and indicate your preferred location(s). We recommend selecting at least three locations to broaden the range of job opportunities available to you.
Why you will love working with EF Education First
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Ambition is nurtured and post summer job opportunities are available
- Potential for summer-to-summer progression: Coordinator → Manager
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
- Employee assistance program
- Accommodation and full board if necessary (in return for a few hours of residence duties a week)
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Student Services Coordinator in London employer: EF Education First
Contact Detail:
EF Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Coordinator in London
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even acquaintances who might have connections in the education sector. A personal recommendation can go a long way in landing that Student Services Coordinator role.
✨Tip Number 2
Prepare for those interviews like a pro! Research EF and their values, and think about how your skills align with their mission. Practise common interview questions and be ready to share examples of your leadership and customer service experience.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your energy and enthusiasm. EF is all about creating outstanding student experiences, so let your passion shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. It shows you're genuinely interested in the role and reinforces your positive attitude.
We think you need these skills to ace Summer Student Services Coordinator in London
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with students and your passion for creating amazing experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your leadership, customer service, and organisational skills – we love seeing how you can contribute to our team!
Show Your Team Spirit: Since teamwork is key in this role, share any experiences where you've successfully worked in a team. Whether it’s coordinating events or supporting others, we want to know how you can help foster that 'one team' culture we value at EF.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it gives you a chance to explore more about us and the exciting opportunities we offer.
How to prepare for a job interview at EF Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Summer Student Services Coordinator. Familiarise yourself with the key aspects like student welfare, communication, and event planning. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Empathy and Leadership Skills
Since the role requires a lot of interaction with students, be prepared to share examples of how you've handled difficult situations with empathy. Think of times when you’ve led a team or supported someone in need, as these stories will highlight your ability to connect with others.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re genuinely interested in the position and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might want to do a mock interview with a friend or family member. Focus on articulating your thoughts clearly and confidently, especially regarding your customer service experience and organisational skills.