At a Glance
- Tasks: Coordinate safe and efficient airport transport for students arriving in London.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Gain valuable experience, flexible hours, and enhance your CV this summer.
- Other info: Opportunities for career growth and innovation in a supportive team.
- Why this job: Make a real difference in students' travel experiences while working in a vibrant international environment.
- Qualifications: Strong communication skills, attention to detail, and a passion for logistics.
The predicted salary is between 30000 - 40000 £ per year.
EF (Education First) Language Abroad is hiring Airport Service Coordinators tasked with organizing and delivering safe, efficient and seamless transportation solutions for our students arriving and departing from London Gateways (Heathrow Airport, Gatwick Airport, London City Airport, Stansted Airport and St Pancras International). Hours available throughout June – August. You will work closely with local suppliers, EF schools across the UK, and our global offices to manage students' airport experiences and ensure smooth transitions to their final destinations. If you have exceptional customer service skills, enjoy problem-solving and logistics, and are looking for a flexible job opportunity over summer, we encourage you to apply.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities- Manage arrival and departure procedures for students at London airports and St Pancras International station.
- Communicate with local transportation providers and EF teams.
- Plan and execute travel logistics from airport to school locations.
- Ensure a welcoming and safe customer experience.
- Support underage international students with sensitivity and care.
- Interest in operations, logistics, or event coordination.
- Excellent attention to detail and problem‑solving abilities.
- Strong communication and teamwork skills.
- Fluency in English (additional languages are a plus).
- Proficiency in Excel (intermediate to advanced).
- Able to work in a fast‑paced, deadline‑driven environment.
- Must be available for flexible shifts throughout July and fluent in English.
- All offers are subject to a clear enhanced DBS check and two references.
- Right to work in the UK upon commencement of your contract.
- Work in a truly international environment.
- Boost your CV this summer with a world‑renowned organisation.
- Pre‑summer online and in‑person trainings.
- Ambition is nurtured and career enhancement opportunities are available post summer.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Airport Service Coordinator in London employer: EF Education First
EF Education First is an exceptional employer, offering a dynamic and international work environment that fosters personal and professional growth. As an Airport Service Coordinator, you will gain invaluable experience in logistics and customer service while contributing to a mission that opens the world through education. With flexible summer hours, comprehensive training, and opportunities for career advancement, EF is dedicated to nurturing ambition and innovation among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Service Coordinator in London
✨Tip Number 1
Get to know the company! Research EF Education First and their mission. Understanding their values will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it might just give you an edge when applying.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to logistics and customer service. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at EF and ready to make a difference this summer.
We think you need these skills to ace Airport Service Coordinator in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping people! Share any experiences where you've gone above and beyond to ensure a great customer experience. This role is all about making students feel welcome and safe, so your enthusiasm will shine through.
Highlight Your Problem-Solving Skills:We want to see how you tackle challenges! In your application, mention specific situations where you've had to think on your feet or come up with creative solutions. This will show us that you're ready to handle the fast-paced environment of airport logistics.
Be Detail-Oriented:Attention to detail is key in this role. Make sure your application is free from typos and clearly structured. You might also want to include examples of how you've managed complex tasks or projects in the past, as this will demonstrate your ability to keep everything running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and eager to join our team at EF Education First.
How to prepare for a job interview at EF Education First
✨Know Your Logistics
Familiarise yourself with the logistics of airport operations and transportation solutions. Understand the key challenges students might face when arriving or departing, and think about how you would address these issues. This will show your problem-solving skills and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure a positive experience, especially in high-pressure environments. This is crucial for a role that involves working closely with students and their families.
✨Communicate Effectively
Practice clear and concise communication. You’ll need to demonstrate your ability to coordinate with local suppliers and EF teams, so be ready to discuss how you would manage these relationships. Consider role-playing scenarios to enhance your communication skills.
✨Be Ready for Flexibility
Since the job requires flexible shifts, be prepared to discuss your availability and willingness to adapt to changing schedules. Show enthusiasm for the opportunity to work in a dynamic environment and how you can handle unexpected situations with ease.
