At a Glance
- Tasks: Manage client accounts and drive renewals for language training programs.
- Company: EF Corporate Learning, the world's largest corporate language training provider.
- Benefits: Competitive salary, supportive onboarding, and career progression opportunities.
- Other info: Work in a multicultural environment with a focus on inclusion and belonging.
- Why this job: Join a vibrant team and make a real impact in clients' success.
- Qualifications: Fluent in English and German, with strong communication and organisational skills.
The predicted salary is between 35000 - 45000 € per year.
EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years.
The Opportunity
Our Renewal Sales Team, based in London, is looking for an Account Manager to work with EFCL’s mid-market clients situated across the EMEA region. You will play a crucial role in managing existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London, with a possibility to work from home on Fridays.
Key responsibilities
- Own the B2B renewal sales cycle end-to-end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders.
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors.
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long-term retention.
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
- Collaborate with global teams across sales, customer success and operations to deliver seamless customer experiences.
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.
The skills & experience we look for
- Strong communication and relational skills.
- Excellent organizational and project management skills.
- Passion for selling high-quality solutions that deliver real business impact for clients.
- Analytical skills and ability to uncover stories behind the data.
- Fluency in English and German.
- Professional working proficiency in any additional language skills is a plus.
- Experience working in sales, customer success or education and/or with business stakeholders is a plus.
What we offer
- Working in a multicultural global team with vibrant and energetic colleagues.
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities.
- A competitive salary and benefits package.
- Length of Service Recognition including paid sabbatical.
To thrive at EF, you will:
- Have strong personal drive and energy.
- Be curious about our clients’ businesses and how our solutions can enable their success.
- Possess an entrepreneurial spirit with a nothing is impossible mindset.
- Be excited by having ownership and autonomy.
- Enjoy working in a fast-paced results-driven environment.
- Be passionate about learning and language.
With campuses and offices in over 50 countries, we offer a truly global and collaborative environment. Whoever you are, whatever you are passionate about — we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Account Manager (German speaking) employer: EF Education First
EF Corporate Learning is an exceptional employer, offering a vibrant and multicultural work environment in the heart of Chelsea, London. With a strong focus on personal and professional development, employees benefit from comprehensive onboarding, career progression opportunities, and a competitive salary package, all while being part of a global team dedicated to making a meaningful impact through language training. The company's commitment to inclusion and a supportive culture ensures that every team member can thrive and contribute their unique talents.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (German speaking)
✨Tip Number 1
Get to know the company inside out! Research EF Corporate Learning, their values, and their approach to language training. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and crafting your own compelling stories. Think about how your past experiences align with the role of an Account Manager and be ready to share those insights.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Account Manager (German speaking)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for language learning and corporate training shine through. We want to see how excited you are about helping clients succeed with our solutions!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in sales or account management. We love seeing how your skills align with the role, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EF Education First
✨Know Your Stuff
Before the interview, dive deep into EF Corporate Learning's history and their unique approach to language training. Familiarise yourself with their methods and how they stand out in the market. This will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare to demonstrate your ability to engage with clients effectively. Think of examples from your past experiences where you successfully managed client relationships or resolved issues, and be ready to share these stories during the interview.
✨Be Ready for Role-Play Scenarios
Expect to encounter role-play scenarios that mimic real-life situations you might face in the job. Practice how you would handle a client renewal conversation or pitch a new service. This will showcase your problem-solving skills and your ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within EF Corporate Learning. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful dialogue with your interviewers.
