At a Glance
- Tasks: Manage client accounts and drive renewals of language training programs across EMEA.
- Company: EF Corporate Learning, the world's largest corporate language training provider.
- Benefits: Competitive salary, supportive onboarding, career progression, and paid sabbaticals.
- Other info: Work in a multicultural environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in corporate learning.
- Qualifications: Strong communication skills, sales experience, and fluency in English plus another European language.
The predicted salary is between 35000 - 45000 £ per year.
Who are we? EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years. Our award‑winning method is designed using the largest dataset of language learners in the world, drawing from 2.2+ million English assessments, 5+ million live private classes yearly, and countless more learners enjoying structured self‑study every day. The result is a learning experience with 3x better engagement and learning progress, helping your teams find their voice, faster.
The Opportunity: Our Renewal Sales Team, based in London, is looking for Account Managers to work with EFCL’s mid‑market clients situated across the EMEA region. You will manage existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London with a possibility to work from home on Fridays.
Key responsibilities:
- Own the B2B renewal sales cycle end‑to‑end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders.
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors.
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long‑term retention.
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
- Collaborate with global teams across sales, customer success and operations to deliver seamless customer experiences.
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.
The skills & experience we look for:
- Strong communication and relational skills.
- Excellent organizational and project management skills.
- Passion for selling high‑quality solutions that deliver real business impact for clients.
- Analytical skills and ability to uncover stories behind the data.
- Fluency in English and at least one other European language (e.g. German, Portuguese, Spanish, Italian, French).
- Professional working proficiency in any additional languages (Finnish, Swedish, Dutch) is a plus.
- Experience working in sales, customer success or education and/or with business stakeholders is a plus.
What we offer:
- Working in a multicultural global team with vibrant and energetic colleagues by your side.
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities.
- A competitive salary and benefits package.
- Length of Service Recognition including paid sabbatical.
To thrive at EF, you will:
- Have strong personal drive and energy.
- Be curious about our clients’ businesses and how our solutions can enable their success.
- Possess an entrepreneurial spirit with a nothing is impossible mindset.
- Enjoy having ownership and autonomy.
- Enjoy working in a fast‑paced results‑driven environment.
- Be passionate about learning and language.
With campuses and offices in over 50 countries, we offer a truly global and collaborative environment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Account Manager employer: EF Education First
EF Corporate Learning is an exceptional employer, offering a vibrant and multicultural work environment in the heart of Chelsea, London. With a strong focus on personal and professional development, employees benefit from comprehensive onboarding, career progression opportunities, and a competitive salary package, all while working alongside passionate colleagues dedicated to making a real impact in corporate language training. The company's commitment to inclusion and belonging ensures that every team member feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching EF Corporate Learning thoroughly. Understand their services and how they stand out in the market. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your communication skills, so rehearse how you’d present our language training solutions. Make it engaging and relevant to potential clients.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re a perfect fit!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for language training and helping clients shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at EF Corporate Learning!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on delivering your message effectively. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EF Education First
✨Know Your Stuff
Before the interview, dive deep into EF Corporate Learning's history and their unique approach to language training. Familiarise yourself with their methods and how they stand out in the market. This will not only show your genuine interest but also help you tailor your responses to align with their values.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare to demonstrate your ability to convey complex ideas clearly and effectively. Practice articulating your thoughts on how you would manage client relationships and drive renewals, using examples from your past experiences.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to pitch a service or handle a client objection. Practise these scenarios beforehand, focusing on your ability to listen, adapt, and respond strategically to different client needs.
✨Highlight Your Analytical Skills
EF values analytical skills, so be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've monitored KPIs or identified trends that led to successful outcomes, showcasing your ability to uncover stories behind the numbers.
