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- Tasks: Lead and support students at our summer camp while enhancing your customer service skills.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain international experience, career growth opportunities, and enjoy a vibrant multicultural environment.
- Why this job: Make a real difference for students while working in a fun and dynamic setting.
- Qualifications: Outgoing team player with customer service experience, especially with young people.
- Other info: Enjoy diverse cultures, innovative ideas, and a supportive community.
The predicted salary is between 11 - 16 £ per hour.
Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Student Services Manager with EF Education First summer camps.
EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries.
Responsibilities:
- As the Student Services Manager, you will be the face of the EF school for both our students and our staff.
- You will be responsible for welcoming our students into the summer camp with a smile, being approachable for their needs, and creating a lively and exciting atmosphere for them to enjoy.
- You will be involved in preparing for new arrivals, relaying activity information, and delivering briefings to new staff.
- You will also run activities and events, as well as deal with student discipline and welfare issues should they arise.
- This role involves working alongside all departments and closely with the students, enhancing your customer service and communication skills.
Qualifications:
- Must be a team player that can lead from the front, be outgoing, and have great attention to detail.
- Previous experience in a customer service environment, ideally working with young people.
- You should be passionate about customer service and providing quality.
- Ability to work under pressure and in a high-paced environment.
- Legally able to work in the UK.
Benefits:
- Work in a truly international environment.
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
- Staff are encouraged to innovate, take ownership of their ideas, and bring them to fruition.
- Global career opportunities.
- External training on safeguarding and mental health first aid.
- Summer camp canteen.
- Subsidised accommodation available.
EF is committed to safeguarding and promoting the welfare of children and adults, and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.
Summer Student Services Manager in Scarborough employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Services Manager in Scarborough
✨Tip Number 1
Get to know the company culture! Before your interview, dive into EF's mission and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their multicultural community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for someone. This will make you stand out during the interview.
✨Tip Number 3
Be ready to showcase your teamwork abilities! EF values collaboration, so prepare to discuss how you've worked effectively in teams before. Share stories that highlight your leadership and problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EF family this summer!
We think you need these skills to ace Summer Student Services Manager in Scarborough
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help others, especially in a fast-paced environment.
Highlight Your Team Spirit: We love team players! Make sure to mention any experiences where you collaborated with others or led a group. This will show us that you can thrive in our multicultural environment and contribute positively to the team.
Be Approachable and Personable: As a Student Services Manager, being approachable is key. Use a friendly tone in your application and consider including anecdotes that demonstrate your ability to connect with young people from diverse backgrounds.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our amazing team this summer.
How to prepare for a job interview at EF Education First Gruppe
✨Know Your Audience
Before the interview, take some time to research EF Education First and their mission. Understand their focus on multiculturalism and customer service. This will help you tailor your responses to show how your values align with theirs.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service, especially in a fast-paced environment. Highlight any instances where you worked with young people, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios related to student welfare or managing activities, and be ready to discuss how you would approach these situations.
✨Emphasise Teamwork and Leadership
As a Student Services Manager, you'll need to lead and collaborate with others. Share examples of how you've successfully worked in teams and taken initiative in previous roles. This will demonstrate your ability to thrive in a collaborative environment.
