At a Glance
- Tasks: Coordinate academic programs, ensuring smooth delivery and high student satisfaction.
- Company: Join Hult International Business School, a globally recognised leader in executive education.
- Benefits: Enjoy flexible working, 25 days holiday, free gym access, and excellent healthcare schemes.
- Why this job: Be part of a dynamic team that values innovation and personal growth in a multicultural environment.
- Qualifications: Degree level education or relevant experience; proficiency in Microsoft Office and communication skills required.
- Other info: Full training provided for specific systems; embrace change and technology in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
Hult Coaching Qualifications, based at our Hult Ashridge campus, is part of Hult International Business School, a globally recognized triple accredited executive business school. We have been supporting the learning and development of leaders at the Hult Ashridge campus for over 65 years and deliver Executive Qualifications and Apprenticeships to 1,000 students (including apprentices).
The Opportunity
This is a rare opportunity to join our excellent qualifications team as a Qualifications Program Coordinator. To be successful, you will be an organized, flexible and hard-working person who embraces change, brings positive energy to the team and works well under pressure.
Our Program Coordinators are experts at delivering exceptional participant and faculty support for our high value academic programs. They have proven skills as communicators, are highly organized and work proactively to ensure programs are delivered to a very high standard and achieve excellent student satisfaction.
Responsibilities
- Proactive coordination of their Qualifications programs guided by the Program Manager and the Academic Director to ensure programs run smoothly
- Close liaison with Ashridge House for all services required whilst delivering programs on-site
- Technical facilitation to support faculty and participants when delivering programs online
- Become an expert on their program, referring to handbooks, assignment briefs and regulations, so can advise and respond to student and other queries
- Excellent administration of: program documentation, student enrollment, assessment, marking and results dissemination, student activity and progress tracking, accurate student records and reporting
- Ensure successful delivery of program activities: the student experience, planning and booking logistics/resources, program materials and student satisfaction surveys
- Build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for their program
- Accurate and timely use of our internal invoicing system to code invoices to pay suppliers (including Adjuncts)
- Setting up and using strategic technical platforms including:
- Salesforce
- Student Learning Portal and Student database (MyCourses and MyStudents)
- Zoom and Teams for webinars/online presentations.
Candidate Profile
- A proficient user of Microsoft Office software, in particular Excel and PowerPoint
- A good working knowledge of Teams and Zoom
- Relational and a team player with a practical can-do attitude
- Very organized, plans ahead, attention to detail, gets things right and knows when to stop checking and move to action for optimum quality/speed balance
- Desire for efficiency and constant improvement
- Confident person who embraces change, tries new things and leverages technology
- Educated to degree level or relevant business qualification or experience
- Experience of higher education sector is helpful
- Experience with Salesforce (CRM) and Learning Management Systems such as MyCourses is desirable but not essential and full training will be given.
Employee Benefits
- Flexible working in line with operational requirements.
- 25 days paid holiday each year.
- Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities)
- Access to excellent company pension and healthcare schemes
- Free access to Leadership Live, our award-winning online learning resource tool.
- Free on-site parking
Additional Information
Hult is a global institution with campuses in London, Boston, Dubai, San Francisco, Shanghai, London as well as Ashridge near London. We strive to be the most relevant business school in the world by transforming the lives of individuals and organizations through providing an exceptionally valuable and enduring education that brings together people, cultures, and ideas from all around the world.
Hult International Business School values diversity and is an equal opportunity employer. We offer competitive salaries and benefits in a global, deeply multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we want to hear from you.
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Program Coordinator employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Coordinator
✨Tip Number 1
Familiarise yourself with the specific qualifications and programmes offered at Hult Ashridge. Understanding their unique offerings will help you speak confidently about how you can contribute to the team during interviews.
✨Tip Number 2
Network with current or former employees of Hult International Business School. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for a hypothetical programme. This will showcase your proactive approach and ability to manage multiple tasks effectively, which is crucial for the Program Coordinator role.
✨Tip Number 4
Highlight any experience you have with technology platforms like Salesforce or Learning Management Systems. Even if you're not an expert, showing a willingness to learn and adapt to new tools can set you apart from other candidates.
We think you need these skills to ace Program Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Program Coordinator position. Tailor your application to highlight how your skills and experiences align with what Hult is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in program coordination, administration, or the higher education sector. Use specific examples to demonstrate your organisational skills and ability to work under pressure.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office, particularly Excel and PowerPoint, as well as any experience with CRM systems like Salesforce. Highlight your ability to leverage technology for efficient program delivery.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the institution. Discuss your proactive approach to problem-solving and your commitment to delivering high-quality support to students and faculty.
How to prepare for a job interview at EF Education First Gruppe
✨Show Your Organisational Skills
As a Program Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to plan ahead and maintain attention to detail.
✨Demonstrate Your Communication Skills
Effective communication is crucial for this role. Be ready to discuss how you've built relationships with colleagues or clients, and how you handle queries or issues. Use clear and concise language during the interview to showcase your skills.
✨Embrace Change and Flexibility
The job requires someone who can adapt to change. Share experiences where you've successfully navigated changes in your work environment or processes. Show that you're open to trying new things and leveraging technology.
✨Familiarise Yourself with Relevant Tools
While full training will be provided, having a basic understanding of tools like Salesforce, Zoom, and Teams can set you apart. Mention any experience you have with similar platforms and express your eagerness to learn.