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- Tasks: Ensure international students feel safe and at home in their residences this summer.
- Company: Join EF Education First, a global leader in education and cultural exchange.
- Benefits: Gain valuable experience, training, and potential accommodation for the summer.
- Why this job: Make a real difference in students' lives while working in a multicultural team.
- Qualifications: Customer service experience and a passion for student welfare are essential.
- Other info: Opportunities for career growth and post-summer roles available.
The predicted salary is between 24000 - 36000 £ per year.
EF Oxford International Language Campus is seeking an empathetic, organised and proactive Residence Coordinator for summer 2026. Full‑time 6 days a week Fixed‑term contract between June 22nd – August 21st 2026. Potential for provided accommodation. Take an active role in ensuring our international students feel safe, comfortable and truly at home. This is an ideal opportunity for anyone who enjoys taking ownership of situations, providing high‑quality care and maintaining a welcoming living environment where students can thrive. If you’re passionate about student welfare, enjoy working independently and want to be part of a multicultural team this summer, we’d love to hear from you.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities:
- Ensures the smooth running of the student residences.
- To ensure the residences provide a comfortable and safe living environment.
- To provide the highest level of customer service at all times.
- To help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently.
- Allocates new bookings to residential accommodation on internal allocation system.
- Sends correct residence information to sales offices in a timely manner.
- Assists customers with residence queries, ensuring prompt follow up and excellent customer service.
- Liaises with external suppliers where cleaning/maintenance issues are reported.
- Completes weekly occupancy statistics.
- Ensures allocation information is accurate and sent on time.
- Prepares arrival & departure documents and provides keys for all arrivals.
- Follows up any disciplinary issues together with the Residence Manager and ensures sanctions are applied in line with EF’s residence rules and regulations.
- Liaises with welfare team regarding any issues reported for residential students.
- Assists with the training and supervision of Residence Advisors.
- Participates in student intakes and first week chats.
- Shares emergency duty on a rota basis.
Requirements:
- Must be a team player that can lead from the front, be outgoing and have great attention to detail.
- Previous experience in a customer service environment, ideally working with young people and strong emotional intelligence.
- You should be passionate about customer service and providing quality.
- Ability to work under pressure and in a high-paced environment.
- In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo’ mentality.
- All offers are subject to a clear enhanced DBS check and two references.
- Right to work in the UK upon commencement of your contract.
Why you will love working with EF:
- Work in a truly international environment.
- Boost your CV this summer with a world‑renowned organisation.
- Pre‑summer online and in‑person trainings.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
- Ambition is nurtured and post‑summer job opportunities are available.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Residence Coordinator in Oxford employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Residence Coordinator in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their multicultural environment.
✨Tip Number 2
Practice your people skills! As a Residence Coordinator, you'll be interacting with students from all over the world. Role-play common scenarios with friends or family to boost your confidence in handling various situations and providing top-notch customer service.
✨Tip Number 3
Show off your organisational skills! Prepare a list of examples from your past experiences where you've successfully managed multiple tasks or resolved conflicts. This will demonstrate your ability to keep things running smoothly in a busy environment.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the EF careers page. This way, we can easily track your application and get back to you faster!
We think you need these skills to ace Summer Residence Coordinator in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for student welfare shine through. We want to see that you genuinely care about creating a safe and welcoming environment for our international students.
Be Organised: Make sure your application is well-structured and easy to read. Highlight your organisational skills and attention to detail, as these are key traits we’re looking for in a Residence Coordinator.
Tailor Your Experience: Don’t just list your previous jobs; connect your experiences to the role. Show us how your background in customer service or working with young people makes you a perfect fit for this position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at EF!
How to prepare for a job interview at EF Education First Gruppe
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Summer Residence Coordinator. Familiarise yourself with the key tasks like ensuring student welfare and maintaining a welcoming environment. This will help you demonstrate your enthusiasm and readiness to take ownership of the role.
✨Showcase Your Empathy
Since this role involves working closely with international students, it's crucial to highlight your emotional intelligence and empathy during the interview. Share specific examples from your past experiences where you've successfully supported young people or handled sensitive situations.
✨Prepare for Customer Service Scenarios
Expect questions about customer service, as providing high-quality care is essential. Prepare by thinking of scenarios where you went above and beyond for customers, especially in a fast-paced environment. This will show that you can handle pressure while maintaining excellent service.
✨Demonstrate Team Spirit
The job requires effective collaboration with various departments. Be ready to discuss how you've worked as part of a team in previous roles. Highlight any leadership experiences and your ability to liaise effectively with others, as this will resonate well with the interviewers.
