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- Tasks: Coordinate safe and seamless transport for students at London airports this summer.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Flexible shifts, pre-summer training, and career growth opportunities.
- Why this job: Make a real impact while boosting your CV with a world-renowned organisation.
- Qualifications: Strong communication skills, attention to detail, and a passion for logistics.
- Other info: Work in an international environment and innovate your ideas.
The predicted salary is between 13 - 16 £ per hour.
EF Language Abroad is hiring Airport Service Coordinators tasked with organizing and delivering safe, efficient and seamless transportation solutions for our students arriving and departing from London Gateways (Heathrow Airport, Gatwick Airport, London City Airport, Stansted Airport and St Pancras International).
Hours available throughout June – August. You will work closely with local suppliers, EF schools across the UK, and our global offices to manage students' airport experiences and ensure smooth transitions to their final destinations.
If you have exceptional customer service skills, enjoy problem-solving and logistics and are looking for a flexible job opportunity over summer, we encourage you to apply.
Responsibilities:
- Manage arrival and departure procedures for students at London airports and St Pancras International station.
- Communicate with local transportation providers and EF teams.
- Plan and execute travel logistics from airport to school locations.
- Ensure a welcoming and safe customer experience.
- Support underage international students with sensitivity and care.
Requirements:
- Interest in operations, logistics, or event coordination.
- Excellent attention to detail and problem-solving abilities.
- Strong communication and teamwork skills.
- Fluency in English (additional languages are a plus).
- Proficiency in Excel (intermediate to advanced).
- Able to work in a fast-paced, deadline-driven environment.
- Must be available for flexible shifts throughout July.
All offers are subject to a clear enhanced DBS check and two references. Right to work in the UK upon commencement of your contract.
Why you will love working with EF:
- Work in a truly international environment.
- Boost your CV this summer with a world-renowned organisation.
- Pre-summer online and in person trainings.
- Ambition is nurtured and career enhancement opportunities are available post summer.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Airport Service Coordinator in London employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Service Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the airport or travel industry. A friendly chat can lead to insider info about job openings that aren't advertised.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for roles like Airport Service Coordinator and practice your answers. Show off your problem-solving skills and customer service experience – they’re key for this role!
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Airport Service Coordinator in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you’ve gone above and beyond to create a welcoming experience for others, especially in fast-paced environments like airports.
Be Detail-Oriented: Since this role involves logistics and planning, it’s crucial to demonstrate your attention to detail. Share examples of how you've successfully managed complex tasks or solved problems in your previous roles.
Communicate Clearly: Strong communication is key for us at EF. Use your application to showcase your ability to communicate effectively with different teams and stakeholders. A clear, concise application will make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at EF Education First Gruppe
✨Know Your Logistics
Familiarise yourself with the logistics of airport operations and transportation solutions. Understand the key challenges students might face when arriving or departing, and think about how you would address these issues. This will show your potential employer that you're proactive and ready to tackle real-world problems.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you had to solve problems on the spot or handle difficult customers. This role is all about ensuring a smooth experience for students, so demonstrating your ability to connect with people is crucial.
✨Brush Up on Your Communication Skills
Since you'll be working closely with local suppliers and EF teams, practice clear and concise communication. You might even want to role-play some scenarios with a friend to get comfortable with articulating your thoughts. Being able to communicate effectively will set you apart in the interview.
✨Be Ready for Flexibility
This job requires flexibility in shifts, so be prepared to discuss your availability openly. Highlight any previous experiences where you successfully managed changing schedules or unexpected situations. Showing that you can adapt quickly will demonstrate your readiness for this fast-paced environment.
