Summer Student Services Coordinator in Brighton
Summer Student Services Coordinator

Summer Student Services Coordinator in Brighton

Brighton Full-Time No home office possible
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At a Glance

  • Tasks: Welcome students, organise activities, and provide top-notch customer service at our summer camp.
  • Company: Join EF Education First, a global leader in education and cultural exchange.
  • Benefits: Gain valuable experience, enjoy subsidised accommodation, and access career growth opportunities.
  • Why this job: Make a difference in students' lives while working in a vibrant, multicultural environment.
  • Qualifications: Outgoing, detail-oriented team player with a passion for customer service.
  • Other info: Fast-track your career with global opportunities and innovative work culture.

Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Student Services Coordinator with EF Education First summer camps.

EF Education First’s mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange.

Your roles and responsibilities as Student Services Coordinator:

  • EF is searching for an empathetic, energetic and organised individual to join our summer team as a Student Services Coordinator for our summer camp in Brighton.
  • This is the perfect opportunity to develop your customer service skills whilst gaining experience within an international organisation.
  • You will be responsible for and assist in welcoming our students into the summer camp with a smile, being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy.
  • You will work closely with the Student Services Manager and have a link to all departments, meaning no day will be the same.
  • You will be involved in preparing for new arrivals, relaying activity information and delivering briefings to new staff.
  • You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise.
  • The role can be very rewarding as it involves working alongside all the departments as well as closely with the students.
  • You will develop knowledge from each department, making it a great stepping-stone for future roles within the company.
  • Dealing with student and staff queries daily will enhance your customer service skills, communication skills, and your ability to problem-solve and react quickly to demanding tasks.

Requirements:

  • Must be a team player that can lead from the front, be outgoing and have great attention to detail.
  • You should be passionate about customer service and providing quality.
  • Ability to work under pressure and in a high-paced environment.
  • Legally able to work in the UK.
  • If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply!

Why you’ll love working with EF in Brighton:

  • Experience working in a diverse and vibrant area.
  • Work in a truly international environment.
  • Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
  • Global career opportunities.
  • External trainings on safeguarding and mental health first aid.
  • Summer camp canteen.
  • Subsidised accommodation available.

EF is committed to safeguarding and promoting the welfare of children and adults, and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview, all gaps in CV must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

Summer Student Services Coordinator in Brighton employer: EF Education First Gruppe

EF Education First is an exceptional employer, offering a vibrant and multicultural work environment in Brighton where you can develop your customer service skills while engaging with students from around the globe. With a strong focus on employee growth, EF provides fast-tracked career enhancement opportunities, external training, and a supportive team culture that encourages innovation and ownership of ideas. Join us this summer to make a meaningful impact in education and enjoy the unique experience of working in a diverse community.
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Contact Detail:

EF Education First Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Summer Student Services Coordinator in Brighton

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time researching EF Education First. Check out their social media and website to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their multicultural team.

✨Tip Number 2

Practice your customer service skills! Since the role is all about providing world-class service, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for helping others.

✨Tip Number 3

Show off your teamwork spirit! EF values collaboration, so be prepared to discuss how you've worked effectively in teams before. Highlight any leadership roles or situations where you helped resolve conflicts, as this will showcase your ability to thrive in a diverse environment.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!

We think you need these skills to ace Summer Student Services Coordinator in Brighton

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Organisational Skills
Ability to Work Under Pressure
Cultural Awareness
Event Coordination
Empathy
Adaptability
Leadership Skills
Multicultural Sensitivity

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences you've had that demonstrate your ability to connect with people and provide top-notch support.

Be Yourself!: We want to get to know the real you, so don’t be afraid to let your personality come through in your application. Whether it’s your love for travel or your knack for problem-solving, make sure to highlight what makes you unique!

Tailor Your Application: Make sure to tailor your application to the role of Student Services Coordinator. Use keywords from the job description and relate your skills and experiences directly to the responsibilities mentioned. This shows us you’re serious about the position!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at EF Education First Gruppe

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing top-notch customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the role's focus on creating a welcoming atmosphere for students.

✨Demonstrate Team Spirit

Since the role requires being a team player, come prepared with stories that highlight your ability to collaborate effectively with others. Discuss any group projects or experiences where you took the lead or supported your teammates, showcasing your outgoing nature and attention to detail.

✨Prepare for Scenario Questions

Expect questions about how you'd handle various situations, such as student discipline or welfare issues. Think through potential scenarios and how you would approach them, emphasising your problem-solving skills and ability to remain calm under pressure.

✨Research EF Education First

Familiarise yourself with EF’s mission and values before the interview. Understanding their commitment to education and cultural exchange will help you articulate why you want to be part of their team and how you can contribute to their goals.

Summer Student Services Coordinator in Brighton
EF Education First Gruppe
Location: Brighton

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