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- Tasks: Coordinate safe and seamless transport for students at London airports this summer.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Flexible shifts, CV-boosting experience, and training opportunities.
- Why this job: Make a real impact on students' journeys while working in an international environment.
- Qualifications: Strong communication skills, attention to detail, and a passion for logistics.
- Other info: Opportunities for career growth and innovation in a supportive team.
The predicted salary is between 11 - 16 £ per hour.
EF Language Abroad is hiring Airport Service Coordinators tasked with organizing and delivering safe, efficient and seamless transportation solutions for our students arriving and departing from London Gateways (Heathrow Airport, Gatwick Airport, London City Airport, Stansted Airport and St Pancras International).
Hours available throughout June – August. You will work closely with local suppliers, EF schools across the UK, and our global offices to manage students' airport experiences and ensure smooth transitions to their final destinations. If you have exceptional customer service skills, enjoy problem-solving and logistics and are looking for a flexible job opportunity over summer, we encourage you to apply.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities- Manage arrival and departure procedures for students at London airports and St Pancras International station.
- Communicate with local transportation providers and EF teams.
- Plan and execute travel logistics from airport to school locations.
- Ensure a welcoming and safe customer experience.
- Support underage international students with sensitivity and care.
- Interest in operations, logistics, or event coordination.
- Excellent attention to detail and problem-solving abilities.
- Strong communication and teamwork skills.
- Fluency in English (additional languages are a plus).
- Proficiency in Excel (intermediate to advanced).
- Able to work in a fast-paced, deadline-driven environment.
- Must be available for flexible shifts throughout July.
- All offers are subject to a clear enhanced DBS check and two references.
- Right to work in the UK upon commencement of your contract.
- Work in a truly international environment.
- Boost your CV this summer with a world-renowned organisation.
- Pre-summer online and in person trainings.
- Ambition is nurtured and career enhancement opportunities are available post summer.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Airport Service Coordinator employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at EF or similar organisations. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to logistics and customer service. We all know that confidence is key, so rehearse your answers and maybe even role-play with a mate!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from past experiences where you’ve tackled challenges head-on. This will demonstrate your ability to handle the fast-paced environment we thrive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission of opening the world through education.
We think you need these skills to ace Airport Service Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you can create a welcoming and safe experience for our students, so share any relevant experiences that showcase your ability to connect with people.
Be Detail-Oriented: Since this role involves logistics and planning, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that show how you've successfully managed complex tasks or solved problems in the past.
Communicate Clearly: Strong communication is key for this position. When writing your application, make sure your language is clear and concise. We want to see that you can effectively communicate with local suppliers and our teams, so don’t hold back on showcasing your communication skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at EF Education First Gruppe
✨Know Your Logistics
Familiarise yourself with the logistics of airport operations and transportation solutions. Understand the key challenges that come with managing student arrivals and departures, and be ready to discuss how you would handle potential issues.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved problems or ensured a smooth experience for clients, especially in high-pressure environments.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since strong communication is crucial for this role, consider doing mock interviews with friends or family to refine your ability to convey information effectively.
✨Demonstrate Teamwork
Be ready to discuss your experiences working in teams. EF values collaboration, so share specific examples of how you contributed to team success, particularly in logistics or event coordination settings.
